Dominick Valcich
Copiague,NY
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty with more than 4 years of frontline work experience.
Overview
7
7
years of professional experience
Work History
Retail Photographer
Storibox Technologies - SUMMIT One Vanderbilt
12.2021 - Current
- Took photos from different angles and perspectives to capture perfect images.
- Trained new employees in use of camera equipment and image software.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Warehouse Associate
Cancos Tile Corporation
11.2019 - 12.2021
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
Sales Associate
Five Below
05.2017 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
1 Year Conservatory Program
Digital Film Academy
New York, NY08.2019
Certificate - Digital Film And Video Production
Wilson Technological Center
Dix Hills, NY06.2018
High School Diploma -
Walter G O'connell Copiague High School
Copiague, NY06.2018
Skills
- Purchase Order Management
- Customer Needs Assessment
- Product Sales
- Upselling
- Flexible Schedule
- Display Setup
- Sales Goals Attainment
Accomplishments
- Placed 1st for the Local Competition at Wilson Tech for Action Skills
- Competed in both Regional and State Competition for SkillsUSA
- Queens Boxing Club Tournament Finalist
- St Johns Film Festival Winner - Silent Film Category
Hobbies
Reading, Writing, Running, Hiking, Traveling, Swimming, Boxing, MMA, Airsoft, Paintball, Researching, Gardening, Gaming, Collecting, Cosplaying, Acting, Dancing,
Timeline
Retail Photographer
Storibox Technologies - SUMMIT One Vanderbilt
12.2021 - Current
Warehouse Associate
Cancos Tile Corporation
11.2019 - 12.2021
Sales Associate
Five Below
05.2017 - 07.2017
1 Year Conservatory Program
Digital Film Academy
Certificate - Digital Film And Video Production
Wilson Technological Center
High School Diploma -
Walter G O'connell Copiague High School
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