Dominic (Noelle) Johnson
Powder Springs,GA
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
Work History
Six Flags Ticket Seller
Six Flags Over GA
07.2023 - Current
- Processed order transactions and provided customers with detailed itineraries, tickets, and receipts.
- Sold Season pass tickets to customers and assisted with setting up their passes for any additional family member/friend
- Responded to customer inquiries related to services or accommodations and promptly addressed issues or complaints.
- Sold, printed and issued tickets to guests.
OGP (Online Grocery Pickup)
Walmart Company
11.2022 - 04.2023
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Locate items purchased via Walmart app and deliver out order via pickup or Spark Delivery
- Helped customers locate products and checked store system for merchandise at other sites.
Amazon Packer
Amazon
08.2022 - 09.2022
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert picking and packing of shipments.
Education
High School Diploma -
Penn Foster Career School
11.2021
Skills
- Federal Guidelines
- Reservations and Ticketing
- Ticket Processing
- Document Organization
- Customer Accounts Management
- POS Transactions
- Active Learning
- Customer Experience
- Guest Satisfaction
- Guest Relations
- Electronic Systems
- Service Tickets
Timeline
Six Flags Ticket Seller
Six Flags Over GA
07.2023 - Current
OGP (Online Grocery Pickup)
Walmart Company
11.2022 - 04.2023
Amazon Packer
Amazon
08.2022 - 09.2022
High School Diploma -
Penn Foster Career School
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