Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Dominie Spencer

Forest,MS

Summary

Hello, I am a 23 year old mother of 2 precious baby girls. I've worked very well in customer service for over 5 years. I love interacting with people, and helping people. Im very passionate about my job and have plenty of room to grow in learning new things. Becoming a person working in healthcare has always been a dream for mine. I plan to pursue a career as a Phlebotomy Technician, and then be cross trained for medical assistance. Im a quick learner, and im very eager to do my best at all jobs. I value being a team worker, and leaving every patient feeling comfortable and satisfied.

Overview

7
7
years of professional experience

Work History

Waitress

Penns Fish House
04.2023 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.

Dietary Server

MSCC
05.2021 - 03.2022
  • Improved patient satisfaction by providing timely and efficient meal service to residents.
  • Expedited meal delivery by efficiently organizing tray assembly lines for breakfast, lunch, and dinner services.
  • Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
  • Participated in ongoing training programs related to dietary services, enhancing skills that led to better results for residents.
  • Provided compassionate care for elderly residents while assisting them during mealtimes, fostering a supportive atmosphere.
  • Collaborated with the kitchen staff to ensure accurate food orders and special diet requirements were met.
  • Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.

Cashier

Piggly Wiggly Grocery Store
08.2018 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Phlebotomy Technician -

MedLab Training Center
Richland, MS
06-2025

GED -

Eccc
Decatur, MS
01-2024

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Attention to detail
  • Decision-making
  • Memory retention
  • Order accuracy
  • Active listening
  • Time management
  • Supply restocking
  • Inventory management

Certification

  • Phlebotomy Training - 2024
  • Certified PHlebotomy Technician, NHA - 2025

Timeline

Waitress

Penns Fish House
04.2023 - Current

Dietary Server

MSCC
05.2021 - 03.2022

Cashier

Piggly Wiggly Grocery Store
08.2018 - 01.2020

Phlebotomy Technician -

MedLab Training Center

GED -

Eccc

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Dominie Spencer