Summary
Overview
Work History
Education
Skills
Certification
Professional Development
Languages
Timeline
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Dominik A. Faria

Fort Riley North,KS

Summary

Systems support professional with proven track record of delivering effective technical assistance and solutions. Demonstrates strong abilities in troubleshooting, network management, and system optimization. Adept at working collaboratively within teams to ensure seamless operations and adaptability to evolving needs. Known for reliability, resourcefulness, and keen focus on achieving operational excellence.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Signal Systems Support Specialist

U.S. Army
07.2021 - Current
  • Division G6 section Non-Commissioned Officer in Charge: Responsible for communication and information systems operations for a military division.
  • Unit Information Systems Security Officer (ISSO): Ensured compliance with cybersecurity policies, conducted risk assessments, and implemented measures to protect unit information systems
  • Senior Lead Help Desk Technician: Managed complex help desk operations, providing high-level technical support and resolving intricate issues with precision
  • Enhanced data security with regular system backups and implementation of robust antivirus measures.
  • Implemented preventative maintenance schedules which resulted in decreased instances of equipment failure or malfunction.
  • Optimized server performance by conducting routine maintenance tasks such as patching, updates, and configuration management.
  • Leveraged remote desktop tools for efficient troubleshooting capabilities without requiring physical presence at user workstations.
  • Primary COMSEC Custodian: Oversaw the safeguarding of communication security assets, ensuring adherence to established protocols and maintaining the integrity of sensitive information
  • Retransmission Team Leader: Directed retransmission teams, coordinating operations to ensure effective and secure communications in various scenarios

Education

High School Diploma -

Woburn Memorial High School
06.2021

Skills

  • Networking Fundamentals
  • Security Tools and Technologies
  • Technical Documentation
  • Programming
  • Technical Expertise
  • Problem-Solving
  • Leadership
  • Adaptability
  • Remote access control
  • Network Security

Certification

  • CompTIA Security+, Certified, 05/23
  • CompTIA Network+, Certified, 03/23
  • IBM Cybersecurity Analyst, Certified, 11/24
  • Google Cybersecurity, Certified, 11/24
  • IBM IT Project Management, Est 12/24

Professional Development

  • Cybersecurity Training: Actively pursuing advanced training and certifications to stay abreast of industry developments and enhance expertise.
  • IT Training: Engaged in ongoing IT training to broaden knowledge in emerging technologies and best practices.
  • Advanced Troubleshooting: Developed advanced troubleshooting skills in resolving complex technical issues, improving system uptime and user satisfaction.
  • Innovative Problem-Solving: Contributed to the design and implementation of innovative solutions to enhance team effectiveness and streamline processes.
  • Leadership Experience: Led a team of help desk technicians, enhancing operational efficiency and delivering high-quality technical support to unit personnel.
  • Training and Mentorship: Provided training and mentorship to junior personnel, fostering skill development and promoting a culture of continuous improvement.
  • Cybersecurity Compliance: Actively ensured adherence to cybersecurity policies, successfully mitigating risks and safeguarding sensitive information as the Unit Information Systems Security Officer (ISSO).

Languages

English
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Professional Working

Timeline

Signal Systems Support Specialist

U.S. Army
07.2021 - Current

High School Diploma -

Woburn Memorial High School

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Dominik A. Faria