Retail Associate with customer service experience in busy store settings. Supports 26–40 customers per shift by resolving concerns, organizing 5–7 store tasks per shift, and keeping daily operations moving with communication, multitasking, and accurate data entry. Brings a service-first approach shaped by work in retail and a recent Associate of Applied Science in Health Sciences.
Work History
Retail Associate
10 Months
Lowe's | 10.2025 - Current
Assisted customers in locating desired products while delivering friendly, professional service in a high-traffic setting.
Addressed customer concerns and identified effective solutions to enhance satisfaction.
Worked closely with teammates to keep daily operations running smoothly.
Trained new associates on operational procedures and customer service best practices.
Collaborated with team members to achieve daily sales goals and exceed performance targets.
Meat & Seafood Clerk
7 Months
Kroger | 02.2024 - 09.2024
Delivered exceptional customer service, enhancing customer experience in a fast-paced environment.
Maintained cleanliness and organization of work areas, ensuring efficient inventory stocking.
Adhered to safety standards while collaborating effectively with team members.
Monitored sales trends to manage stock levels effectively, minimizing waste while meeting customer demands.
Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
Seasonal Associate
1 Year 4 Months
Walmart | 06.2021 - 10.2022
Addressed customer concerns effectively, enhancing overall store operations.
Assisted in inventory management, ensuring accurate stock levels and product availability.
Collaborated with team members to streamline daily operations and enhance workflow efficiency.
Implemented process improvements that reduced errors in order fulfillment and increased customer satisfaction.
Played an integral role in launching successful projects by coordinating tasks among team members while adhering closely to established timelines and budgets.
Education
Associate of Applied Science - Health Sciences
Volunteer State Community College | Gallatin | 05.2026
Skills
Customer service
Patient relations
Professional phone etiquette
Conflict resolution
Team collaboration
Data entry
Microsoft Office
Appointment scheduling
Front desk operations
Records management
Accomplishments
Supervised team of [Number] staff members.
Used Microsoft Excel to develop inventory tracking spreadsheets.