Dominik Santiago
Allen,TX
Summary
Dedicated server with proven skills in enhancing guest experiences through excellent customer service and effective communication. Committed to maintaining a clean, organized, and elevated dining environment. Dedicated customer service professional skilled in enhancing guest experiences and resolving inquiries effectively. Proven ability to maintain a positive atmosphere and uphold high standards of cleanliness and organization.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
IHOP
Allen, Texas
02.2025 - Current
- Took customer orders accurately and communicated them to the kitchen staff.
- Provided excellent customer service to enhance dining experiences.
- Assisted in maintaining cleanliness and organization of dining area.
Head Dishwasher
TopGolf
Allen, Texas
07.2024 - 01.2025
- Maintained a clean and safe work environment following health standards.
- Monitored inventory levels of cleaning supplies and reported shortages.
- Supported team during peak hours to manage high dish volumes efficiently.
- Stored clean dishes away properly after washing them according to health department guidelines.
Shift Leader
Bubbles Eat&Play
Allen, Texas
03.2021 - 05.2023
- Supervised daily operations and maintained a positive environment for guests.
- Resolved customer inquiries and complaints to enhance guest satisfaction.
- Assisted in planning events and activities to engage children during playtime.
- Supervised and led employees to maintain productivity and customer service levels.
Education
High School Diploma -
Allen High School
Allen, TX11-2027
Skills
- Customer service
- Team leadership
- Event planning
- Conflict resolution
- Food safety compliance
- Inventory management
Certification
- Food Handlers
- CPR Certified
Languages
Spanish
Professional
Timeline
Server
IHOP
02.2025 - Current
Head Dishwasher
TopGolf
07.2024 - 01.2025
Shift Leader
Bubbles Eat&Play
03.2021 - 05.2023
High School Diploma -
Allen High School
Similar Profiles
Benjamin LinzeBenjamin Linze
Crew Chief at IHOPCrew Chief at IHOP
Herman FloydHerman Floyd
Culinary Sanitation Specialist at IHOPCulinary Sanitation Specialist at IHOP
Jeremy HollandJeremy Holland
Crew Chief at IHOPCrew Chief at IHOP
Lexi WallaceLexi Wallace
Restaurant Hostess at IHOPRestaurant Hostess at IHOP
Christopher ChanaaChristopher Chanaa
General Manager (GM) at Ali Baba MediterraneanGeneral Manager (GM) at Ali Baba Mediterranean