Dominikk Tsosie
Farmington
Summary
Operations manager with a strong background in team leadership and effective communication. Expertise in budget oversight and compliance monitoring, driving continuous improvement and operational excellence. Proven ability to optimize processes and manage finances, resulting in enhanced team performance and operational efficiency.
Overview
22
22
years of professional experience
Work History
Operations Manager
The Home Depot Inc
Farmington
07.2014 - 07.2026
- Directed day-to-day operations, implementing strategies that aligned with business plan and profitability goals.
- Oversaw daily operations, ensuring efficient workflows across departments.
- Monitored and improved processes, optimizing team performance and elevating customer service standards.
- Trained and mentored staff, enhancing service quality and team performance.
- Resolved customer complaints promptly, maintaining high levels of customer satisfaction.
- Monitored compliance with safety regulations to uphold a safe work environment.
- Oversaw financial management, budget management, accounting and payroll activities.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Intake Counselor
Four Winds Rehabilitation and Recovery
Farmington
04.2012 - 05.2014
- Facilitated intake interviews to gather comprehensive client information and history.
- Monitored client progress and adjusted care plans throughout treatment process.
- Collaborated with professionals to coordinate client care and ensure seamless continuity of services.
- Maintained client records, ensuring compliance with confidentiality regulations to protect client privacy.
- Created an environment that was safe, supportive, nonjudgmental, and affirming for all clients served by the program.
- Ensured safety protocols were followed during transport of high-risk patients from emergency departments.
- Supervised program participants during in-house activities to promote engagement and support their treatment goals. and in-house activities to support program participants.
Executive Assistant
Kinteel Residential School
Aztec
08.2011 - 07.2012
- Organized and maintained executive calendars, scheduled meetings, conferences, travel arrangements, and appointments.
- Managed scheduling and calendar coordination for senior executives.
- Organized meetings, including logistics, materials, and agendas.
- Prepared agendas for meetings; took minutes during meetings; distributed meeting notes to appropriate personnel.
- Provided secretarial support to the executive staff including composing correspondence, memos, presentations, reports and other documents as requested.
- Made travel arrangements for employee trips and conferences.
- Collaborated with departments to streamline administrative processes and workflows.
- Maintained filing systems for efficient document retrieval and management.
- Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
Political Canvasser
Diane Denish
Santa Fe
10.2010 - 11.2010
- Engaged voters through door-to-door canvassing in targeted neighborhoods.
- Educated community members on key campaign issues and initiatives.
- Identified potential supporters for the candidate's campaign through conversations with voters during canvassing activities.
- Educated unregistered voters on benefits of registration and encouraged participation in electoral process.
- Collected constituent feedback to shape campaign strategies and address community concerns.
- Organized community events to enhance candidate visibility and engage with local voters.
- Met with supervisor each day to provide updates on tasks to submit completed assignments and discuss progress.
US Marine
United Sates Marine Corps
Quantico
01.2005 - 06.2009
- Conducted training exercises to bolster team readiness and operational efficiency.
- Developed strategic plans for mission execution and resource allocation.
- Implemented safety protocols to protect personnel during high-risk activities, enhancing overall mission safety.
- Coordinated logistics for transport and supply chain operations, ensuring timely delivery of resources during missions.
- Managed equipment maintenance to guarantee operational reliability and readiness.
- Analyzed supply chain performance metrics, identifying areas for improvement and developing corrective measures.
- Oversaw warehouse operations, including receiving, storage, packing, unpacking, and shipping functions.
- Provided mentorship to junior marines, promoting skill development and teamwork.
Education
High School Diploma -
Newcomb High School
Newcomb, NM05-2004
Some College (No Degree) - Liberal Arts And Sciences
University of Maryland
Okinawa, JapanSome College (No Degree) - Kinesiology
San Diego City College
San Diego, CASome College (No Degree) - Navajo Language
Dine College
Shiprock, NMSkills
- Operations management
- Process optimization
- Operational efficiency
- Financial management
- Budget oversight
- Data analysis
- Performance metrics analysis
- Compliance monitoring
- Client relationship management
- Team leadership
- Business management
- Effective communication
Affiliations
- Veterans Commander for Toadlena/Two Grey Hills Chapter House
Timeline
Operations Manager
The Home Depot Inc
07.2014 - 07.2026
Intake Counselor
Four Winds Rehabilitation and Recovery
04.2012 - 05.2014
Executive Assistant
Kinteel Residential School
08.2011 - 07.2012
Political Canvasser
Diane Denish
10.2010 - 11.2010
US Marine
United Sates Marine Corps
01.2005 - 06.2009
High School Diploma -
Newcomb High School
Some College (No Degree) - Liberal Arts And Sciences
University of Maryland
Some College (No Degree) - Kinesiology
San Diego City College
Some College (No Degree) - Navajo Language
Dine College