DOMINIQUE BOOKER
Glenolden,Pennsylvania
Summary
A highly motivated professional with over 15 years of experience in customer service. Able to handle a high volume of customers in a fast-paced environment. Driven to be a great asset to the company by bringing the highest quality of customer service
Overview
12
12
years of professional experience
1
1
Certification
Work History
Banquet Server
Alloy King of Prussia a Doubletree by Hilton
King of Prussia, PA
01.2023 - Current
- Deliver exceptional service during high-profile events, ensuring guest satisfaction and comfort. Coordinating table settings & arrangements for various banquet functions, enhancing event aesthetics. Collaborating with kitchen staff to ensure timely delivery of food and beverages to guests.
Banquet Server
PENNSYLVANIA CONVENTION CENTER
PHILADELPHIA, PENNSYLVANIA
02.2017 - Current
- Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs, while ensuring that guests are enjoying their meals, and getting top notch service
Banquet Server
PHILADELPHIA MARRIOTT OLD CITY
PHILADELPHIA, PENNSYLVANIA
03.2022 - 03.2023
- Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs, while ensuring that guests are enjoying their meals, and getting top notch service
Banquet Server/Restaurant Server
DOUBLETREE BY HILTON CENTER CITY
PHILADELPHIA, PENNSYLVANIA
02.2019 - 03.2022
- Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs while ensuring that guests are enjoying their meals, and getting top notch service
Head Banquet Server/Restaurant Server
SHERATON SUITES PHILADELPHIA AIRPORT
PHILADELPHIA, PENNSYLVANIA
06.2018 - 02.2019
- Introducing myself/getting acquainted with group contacts; often times working solo therefore being responsible to meet deadlines according to BEO's. Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs, while ensuring that guests are enjoying their meals, and getting top notch service
Banquet Server
STEPHEN STARR CATERING GROUP
PHILADELPHIA, PENNSYLVANIA
04.2015 - 01.2019
- Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs, while ensuring that guests are enjoying their meals, and getting top notch service
Banquet Server/Restaurant Server
COURTYARD BY MARRIOTT PHILADELPHIA CITY AVE
PHILADELPHIA, PENNSYLVANIA
01.2016 - 01.2018
- Setting up/breaking down events. Serving large (and/or small) groups, banquets, parties, weddings, etc. Attending to guests needs, while ensuring that guests are enjoying their meals, and getting top notch service
Receptionist/Medical Records Clerk
BROOMALL REHABILITATION & NURSING CENTER
BROOMALL, PENNSYLVANIA
06.2014 - 12.2017
- Operating telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments. As well as protecting the security of medical records to ensure that confidentiality of patient information is maintained
Education
Associate Of Health Science - undefined
PENNSYLVANIA INSTITUTE OF TECHNOLOGY
MEDIA, PENNSYLVANIASkills
- Strong teamwork
- Time management
- Customer service
- Food service
Certification
- Servsafe Certification
- RAMP Certification
- CPR Certification
Timeline
Banquet Server
Alloy King of Prussia a Doubletree by Hilton
01.2023 - Current
Banquet Server
PHILADELPHIA MARRIOTT OLD CITY
03.2022 - 03.2023
Banquet Server/Restaurant Server
DOUBLETREE BY HILTON CENTER CITY
02.2019 - 03.2022
Head Banquet Server/Restaurant Server
SHERATON SUITES PHILADELPHIA AIRPORT
06.2018 - 02.2019
Banquet Server
PENNSYLVANIA CONVENTION CENTER
02.2017 - Current
Banquet Server/Restaurant Server
COURTYARD BY MARRIOTT PHILADELPHIA CITY AVE
01.2016 - 01.2018
Banquet Server
STEPHEN STARR CATERING GROUP
04.2015 - 01.2019
Receptionist/Medical Records Clerk
BROOMALL REHABILITATION & NURSING CENTER
06.2014 - 12.2017
Associate Of Health Science - undefined
PENNSYLVANIA INSTITUTE OF TECHNOLOGY