Dominique Botelho

• Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
• Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
• Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
• Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect.
• Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
• Monitored clients' progress and tracked client services to provide crisis interventions.
• Fostered open lines of communication with clients'' families and support networks, involving them in the case management process as appropriate.
• Facilitated individual and group sessions to promote positive behavior change for clients.
• Enhanced communication between clients and providers through consistent follow-ups and progress updates.
• Advocated for client rights when interacting with external agencies or institutions, ensuring fair treatment at all times.

Direct reporting to Administrative Director.

Coordinated individual hospice teams

Directed orders of custom formulated prescriptions

Liaison for patient care from hospital to home