Dynamic RN Hospice Case Manager with extensive experience at Sutter Roseville Medical Center, excelling in clear communication and health advocacy. Recognized for implementing tailored pain management strategies, enhancing patient dignity, and mentoring new staff. Proven ability to manage complex situations, resulting in improved patient satisfaction and outcomes.
Overview
11
11
years of professional experience
Work History
RN Hospice Case Manager
Sutter Roseville Medical Center
06.2016 - 11.2018
Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Served as a liaison between physicians and patients'' families to facilitate clear communication regarding treatment options and progress updates.
RN Hospice Case Manager
Snowline Hospice
04.2008 - 05.2016
Streamlined communication among healthcare providers, ensuring timely implementation of treatment modifications for better symptom management.
Served as an advocate for patients'' rights and preferences throughout the end-of-life care process, promoting dignity and autonomy.
Implemented creative pain management strategies tailored to individual patient needs, alleviating discomfort while minimizing side effects from medications.
Mentored new hospice case managers, sharing insights and best practices to ensure high-quality care delivery.
Performed Hospice admissions
Education
Associate of Science - Nursing
College of San Mateo
San Mateo, CA
Bachelor of Arts - History, French
Lone Mountain College
San Francisco, CA
Skills
Clear Communication
Analytical Problem Solving
Manage Complex Situations
Health Advocacy
Client Rights Awareness
Effective Time Allocation
Timeline
RN Hospice Case Manager
Sutter Roseville Medical Center
06.2016 - 11.2018
RN Hospice Case Manager
Snowline Hospice
04.2008 - 05.2016
Associate of Science - Nursing
College of San Mateo
Bachelor of Arts - History, French
Lone Mountain College
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