Dominique Brewer
Perris,CA
Summary
Utilized service-oriented behaviors to understand customer desires and provide customized solutions, fostering customer loyalty.
Overview
11
11
years of professional experience
Work History
City Carrier
United States Postal Service, USPS
Corona, CA
11.2017 - Current
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Placed packages and letters in mailboxes.
- Engaged customers with pleasant demeanor and offered to help with mail-related issues.
- Picked up outgoing mail from letter boxes and in person from customers.
- Pleasantly greeted and engaged customers, assisting with any mail-related issues.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
Picker
Amazon
Moreno Valley, CA
01.2015 - 10.2017
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Replenished items taken from shelves, safely using equipment to lift and organize products.
- Scanned and verified UPC codes for all products to aid in identification.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
Education
High School Diploma -
John W. North High School
Riverside, CA07.2010
Skills
- Manage Sorting
- Postage Calculation
- Order Fulfillment
- Onsite Visits
- Customer Satisfaction
- Quality Assurance
- Customer Inquiries
- Customer Needs Assessments
Timeline
City Carrier
United States Postal Service, USPS
11.2017 - Current
Picker
Amazon
01.2015 - 10.2017
High School Diploma -
John W. North High School