Dominique Brown
Nashville,TN
Summary
Enthusiastic Implementation Professional eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of administrative coordination and training in SAP, Salesforce, and Microsoft Office/Google Workspaces. Motivated to learn, grow and excel in the logistics industry .
Overview
6
6
years of professional experience
Work History
Logistics Coordinator
Amazon
11.2022 - Current
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Analyzed customer requirements and provided customized logistics solutions.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Strategized best methods and tactics for efficient storage and handling of materials.
Dispatcher Office Assistant
Apl Logistics
Lebanon, United States
07.2021 - 10.2022
- Produced accurate Bill of Lading documentation and organized resources to smoothly execute changes.
- Managed data and correspondence to secure information across complex landscapes of organizational departments.
- Directed automation of office procedures such as correspondence management, recordkeeping, and online communications.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
- Directed dispatching, routing, and tracking of 107 fleet vehicles
Factoring Verification Specialist
WEX
02.2018 - 03.2021
- Provides outstanding customer service via telephone, email and written correspondence
- Reviews batches of invoices uploaded into operating system by Funding Processor to ensure completion with invoice images
- Review and ensure proper load documentation is correctly imaged in database
- Effectively communicates with client if missing documentation
- Reviews clients’ A/R aging and records NOA acceptance based on payment history.
- Determined appropriateness of payers to protect organization and minimize risk.
Production Line Lead
Access Dental Lab
Nashville, TN
05.2017 - 12.2018
- Team coaching and monitoring of line functions in order to improve production accruals.
- Introduced output focused data entry method in order to motivate team members to complete
client cases. - Monitored and verified quality in accordance with statistical process or other control procedures.
- Implemented incentives for meeting production goals.
- Supervised production staff of 21.
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
Education
Associate of Arts - Music
Motlow State Commuity College
Smyrna, Tennessee05.2024
High School Diploma -
Maplewood Comprehensive High School
Nashville, TN05.2010
Skills
- Multi-line phone proficiency
- Client Liaison and End-User Support
- Inventory Control and Quality Assurance
- Business administration
- Database Management
- Team Implementation and Productivity Specialists
- High Proficiency in Microsoft Office/Google Workspaces
- Planning and Coordination
- Proficient SAP Processing Platform and CRM Salesforce
- Consistent Positive and Work-Ready Attitude!
Timeline
Logistics Coordinator
Amazon
11.2022 - Current
Dispatcher Office Assistant
Apl Logistics
07.2021 - 10.2022
Factoring Verification Specialist
WEX
02.2018 - 03.2021
Production Line Lead
Access Dental Lab
05.2017 - 12.2018
Associate of Arts - Music
Motlow State Commuity College
High School Diploma -
Maplewood Comprehensive High School