Dominique Caldwell
Eugene,OR
Summary
-Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
-Nursing Assistant with vast knowledge of medical terminology and infection control standards. Expertise in developmental factors specific to adult and geriatric care facility residents.
-Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
-Hardworking Mechanic skilled in resolving mechanical issues on diverse vehicles through troubleshooting and diagnostics. Successful at adapting to new procedures, makes and models. Safely lifts up to 100 pounds.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Delivery Driver
DoorDash
10.2019 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Kept detailed mileage and fuel reports to track overall fuel costs.
- Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Delivered packages to customer doorsteps and business offices.
Nursing Assistant
Avanzar Home Health Care
08.2018 - 07.2019
- Helped patients effectively manage routine bathing, grooming and other hygiene needs.
- Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
- Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
- Checked patient vitals such as temperature, blood pressure and blood sugar levels.
- Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
Call Center Representative
AT&T
04.2016 - 08.2016
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
- Educated customers on company systems, form completion and access to services.
- Leveraged sales expertise to promote products and capitalize on upsell opportunities.
- Assisted customers by answering questions and responding to inquiries.
- Resolved concerns with products or services to help with retention and drive sales.
Quartermaster/Chemical Equipment Repairer
United States Military
12.2011 - 12.2014
- Diagnosed equipment issues by analyzing error messages and testing results.
- Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
- Maintained operability and safety of machinery and equipment by performing inspections and preventive maintenance.
- Examined parts for defects such as breakage or excessive wear.
- Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
- Demonstrated equipment functions and features to machine operators.
Education
No Degree - Chemical Equipment Repair
United States Military
High School Diploma -
C E Ellison High School
Killeen, TXNo Degree - Nursing Assistance
IntelliTec College - Colorado Springs
Colorado Springs, COSkills
- Knowledge of state roads and highways
- Heavy hauling
- Safe driver training
- Map reading and navigation skills
- Vehicle inspections
- Equipment monitoring
- Customer Response
- Patient-focused care
- Recording Vital Signs
- Patient Care
- Medical Records Management
- Outpatient care
- Wound care specialist
Certification
- CNA - Certified Nurse Assistant
- RMA - Registered Medical Assistant
Timeline
Delivery Driver
DoorDash
10.2019 - Current
Nursing Assistant
Avanzar Home Health Care
08.2018 - 07.2019
Call Center Representative
AT&T
04.2016 - 08.2016
Quartermaster/Chemical Equipment Repairer
United States Military
12.2011 - 12.2014
High School Diploma -
C E Ellison High School
No Degree - Nursing Assistance
IntelliTec College - Colorado Springs
No Degree - Chemical Equipment Repair
United States Military