DOMINIQUE CECCON

• Managed 80+ client caseloads, ensuring efficient scheduling, documentation, and compliance with industry standards.
• Maintained accurate records and reports, demonstrating strong attention to detail and organizational skills.
• Coordinated multi-disciplinary meetings, working across teams to streamline communication and optimize service delivery.
• Provided crisis intervention and problem-solving support, quickly addressing high-pressure situations.
• Developed confidential reports and presentations, ensuring accuracy and clarity for stakeholders.

• Oversaw staff schedules, inventory management, and sales tracking, ensuring smooth daily operations.
• Led team meetings and training programs, enhancing efficiency and team productivity.
• Developed marketing campaigns and promotional events, increasing brand engagement and revenue.
• Fostered strong relationships with clients and vendors, ensuring exceptional customer service and operational success.
• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Liaised with retail manager to cultivate and maintain positive and uplifting work environment and family-centric culture.

• Managed all aspects of business operations, including scheduling, invoicing, client communication, and marketing.
• Answered high volume of phone calls and email inquiries.
• Screened calls and emails and initiated actions to respond or direct messages for managers.
• Organized and coordinated conferences and monthly meetings.
• Processed travel expenses and reimbursements for executive team and senior management group.
• Maintained detailed client records and progress tracking, demonstrating strong documentation abilities.
• Organized workshops, events, and retreats, showcasing event planning and coordination skills.

Licensed Hairstylist, MUA, & Massage Therapist