Dominique Cettina
Seaford,NY
Summary
I am a proactive team leader experienced in leading teams and managing multiple projects I Possess excellent communication and problem-solving skills, as well as the ability to motivate and inspire team members to reach a common goal. Well-versed in training and developing and providing customer service to ensure a positive customer experience. I demonstrate commitment to sustain and present assurance and process improvement in the workplace. I am a current college student, attending Siena College. I live with enthusiasm and motivation, ready to take on any task. I am focused and hardworking, while being responsible and getting work done on time.
Overview
3
3
years of professional experience
Work History
SEB Marketing Lead
Siena
09.2023 - Current
- Improved product marketing objectives by constructing communication initiatives and branding strategies to increase client outreach.
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Researched industry and marketplace trends to develop marketing solutions and enhance business operations.
- Consulted with product development teams to enhance products based on customer interest data.
- Spread school spirit through
- Developed creative presentations, trend reports, kitted assets, and product data sheets.
customer service
Orangetheory Fitness
05.2022 - Current
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Delivered prompt service to prioritize customer needs.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Investigated and resolved customer inquiries and complaints quickly.
Tour Guide
Siena College
01.2022 - Current
- Provided guidance and support to applicants throughout the college admissions process
- Developed and maintained a comprehensive inventory system for all stage props, costumes, and materials
- Guided groups of up to 10 people on scheduled tours.
- Managed tour groups by keeping on schedule and quickly handling issues to promote positive experiences.
- Built personal relationships with guests to promote positive experiences.
- Provided information on various sites throughout area, relaying little-known stories to provide interest.
- Developed and maintained a comprehensive schedule of rehearsals and performances
- Developed and implemented a system for tracking stage props, resulting in improved safety.
Dance Teacher
CDU Dance
09.2021 - Current
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Planned routines for recitals and performances.
- Created healthy and safe learning environment for all students by implementing class rules and promoting mutual respect and gentle discipline.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Promoted creative expression to encourage students to explore dance as art and self expression through movement.
Dancer
CDU
01.2021 - Current
- Picked up choreography moves easily and immediately incorporated changes in choreography or new moves by staying flexible.
- Developed professional relationships with different dance professionals, choreographers, and performers by actively listening and effectively communicating.
- Coordinated with choreographers to enhance and refine movements to properly enact intended vision.
- Incorporated creative movement techniques into ballet routine.
- Choreographed solo, duo, and group performances for contemporary dance company.
- Incorporated percussive dance techniques into ballroom sessions, creating hybrid routines.
- Led rehearsals for ballet recitals.
- Maintained a professional attitude and work ethic during long rehearsals and performances.
Education
Bachelor of Arts - Forensic Psychology
Siena College
Albany, NY05.2025
High School Diploma -
Seaford Senior High School
Seaford, NY06.2021
Skills
- Attention to Detail
- Self Motivated
- Good time management
- Interpersonal Skills
- Critical thinking and problem solving
- Adaptability
- Ability to Multitask
- Time Management
- Decision Making
- Communication Skills
- Customer Service
- Ability to work in a Team
- Communication
- Fast Leaner
- Creativity
- Microsoft PowerPoint
- Effective Time Management
- Leadership Skills
- Problem Solving
- Teamwork
- Ability to work Under Pressure
- Customer Satisfaction
- Microsoft Windows
Accomplishments
HOBY Award for Leadership - Seminar and conference that took place in the 10th grade after an interview and application submission process.
Honor Society Induction- Committed to having a 96 or above for all years of high school
Deans List at Siena College
Lions Club Award for leadership
Timeline
SEB Marketing Lead
Siena
09.2023 - Current
customer service
Orangetheory Fitness
05.2022 - Current
Tour Guide
Siena College
01.2022 - Current
Dance Teacher
CDU Dance
09.2021 - Current
Dancer
CDU
01.2021 - Current
Bachelor of Arts - Forensic Psychology
Siena College
High School Diploma -
Seaford Senior High School
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