Dominique Curry
Canton,United States
Summary
A skilled and reliable professional at the University of Michigan Payroll office. Specializing in payroll tax and administrative support. Expert in leveraging customer relations and multitasking abilities to optimize operations and enhance the customer experience. Demonstrated success in problem-solving and maintaining professionalism, ensuring compliance and efficiency in fast-paced environments.
Overview
7
7
years of professional experience
Work History
Payroll Tax Specialist
University Of Michigan
11.2022 - Current
- Follow all company policies and procedures to deliver quality work.
- Receive phone calls from students/employees to answer tax/payroll related questions and relaying critical information for their specific needs.
- Process payroll for the University of Michigan
- Follow remittance requirements for employees who work in Michigan as well as from other states that are paid bi-weekly and monthly .
- Issue eligible tax refunds for for non-resident/resident aliens who have a U.S. Tax treaty for countries outside on the U.S.
- Enter data for employees using excel spreadsheets, while also updating tax data for International students through software like FNIS (Foreign National Information System).
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Radiology Clerk
University Of Michigan
01.2017 - 01.2022
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Grand Blanc Community High School
Grand Blanc, MI05.2013
Skills
- Customer Relations
- Multitasking Abilities
- Problem-Solving
- Excellent Communication
- Professionalism
- Adaptability and Flexibility
- Attention to Detail
Timeline
Payroll Tax Specialist
University Of Michigan
11.2022 - Current
Radiology Clerk
University Of Michigan
01.2017 - 01.2022
High School Diploma -
Grand Blanc Community High School