Summary
Overview
Work History
Education
Skills
Job Related Attributes
Timeline

Dominique DeAngelis

Las Vegas

Summary

Professional server with high standards and strong track record of delivering exceptional dining experiences. Skilled in customer service, order accuracy, and multitasking in fast-paced environments. Known for effective teamwork, adaptability, and maintaining positive atmosphere even during peak hours. Thrives on achieving results and ensuring guest satisfaction.

Overview

14
14
years of professional experience

Work History

Waitress

Hash House A Go Go at The LINQ
01.2024 - Current
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
  • Proved successful working within tight deadlines and a fast-paced environment.

Bottle Server

Crazy Horse 3 Gentlemen's Club
03.2017 - 11.2024
  • Increased overall sales by upselling premium bottles, mixers, and additional services.
  • Built strong relationships with returning clientele, fostering loyalty and positive word-of-mouth referrals.
  • Exhibited exceptional multitasking abilities while managing multiple tables simultaneously without sacrificing quality of service.
  • Enhanced customer experience by providing exceptional bottle service and attending to their needs promptly.
  • Collaborated with bartenders and managers to ensure timely delivery of orders.
  • Assisted in promotional events by engaging customers through social media platforms to boost attendance and revenue.
  • Maintained a clean and organized table area for optimal customer satisfaction.
  • Handled high-pressure situations with poise, maintaining professionalism during peak hours or special events.
  • Ensured compliance with all alcohol handling laws, contributing to a safe environment for patrons.

COCKTAIL SERVER

The Palazzo Resort
03.2017 - 07.2017
  • Responsible for guest satisfaction in VIP areas of the hotel, ensuring all high standards are exceeded

SERVER TRAINER

The Grand Lux Café
06.2011 - 03.2017
  • Company Overview: Located in the Palazzo Resort and Casino, The Grand Lux Café is one of the highest volume restaurants on the Las Vegas strip
  • Through exceptional service, I was promoted to Server trainer in 2013
  • I am a very creative problem solver with exceptional communication skills
  • Shift sales can exceed $3,000 per shift
  • Located in the Palazzo Resort and Casino, The Grand Lux Café is one of the highest volume restaurants on the Las Vegas strip

BRAND AMBASSADOR

Starbuzz
01.2015 - 01.2017
  • Responsible for providing an elevated customer experience and generating loyal clientele and future sales
  • Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
  • Increased positive word-of-mouth referrals through genuine, personalized customer interactions and excellent product knowledge.
  • Enhanced brand recognition by executing promotional events and engaging customers with product demonstrations.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Delivered memorable experiences at trade shows through expert knowledge of products, engaging booth design, and compelling interactions with attendees.
  • Exceeded client expectations through timely event set-up, professional demeanor, and proactive problem-solving skills.

Education

No Degree - Veterinarian Assistant

Pima Medical Institute, Las Vegas, NV
01.2014

High School Diploma -

Coronado
01.2010

Skills

  • Communication
  • Problem solving
  • Organization
  • Customer service
  • Strong multitasking
  • Greeting guests
  • Team collaboration
  • Hospitality service expertise

Job Related Attributes

I thrive in a fast pace, innovative environment,and I am known for my enthusiastic personality with an excexcellent reputation for flexibility.

Timeline

Waitress - Hash House A Go Go at The LINQ
01.2024 - Current
Bottle Server - Crazy Horse 3 Gentlemen's Club
03.2017 - 11.2024
COCKTAIL SERVER - The Palazzo Resort
03.2017 - 07.2017
BRAND AMBASSADOR - Starbuzz
01.2015 - 01.2017
SERVER TRAINER - The Grand Lux Café
06.2011 - 03.2017
Pima Medical Institute - No Degree, Veterinarian Assistant
Coronado - High School Diploma,
Dominique DeAngelis