Dominique Farmer
Hinesville,Ga
Summary
Compassionate and results driven Social Services Leader with over 10 years’ experience in managing and supervising teams, advocating for individuals in need, and ensuring high-quality social services delivery. Adapt in staff management and development, client advocacy and client relations. Seeking to contribute expertise to a dynamic social service agency.
Results-driven social services professional, ready to leverage extensive experience in program management and client advocacy. Known for fostering collaborative environments and consistently achieving impactful results. Possesses strong problem-solving skills and adaptability to changing needs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Social Services Supervisor
Department of Human Services
10.2024 - 02.2025
- Supervised a team of over a dozen change makers providing guidance, coaching and performance evaluations to ensure appropriate, high quality service delivery
- Coordinated pinpoint case management services for clients, ensuring needs were meet across various social services programs
- Developed and implemented outside the box service delivery methods that targeted diverse service delivery styles
- Guides families through the investigation process, to encourage their participation as well as helping them understand their rights as victims
- Coordinated training sessions to enhance staff skills and foster a collaborative support work environment
- Implemented crisis intervention strategies when necessary, ensuring safety for clients and staff members.
- Conducted regular case reviews with staff members, emphasizing adherence to best practices in social work interventions.
Family Support Specialist
Georgia Hope
01.2022 - 10.2024
- Provided tailored individual support to individuals needing additional support in navigating contrasting family dynamics
- Implementing behavior intervention plans under the direction of the client supervisor
- Observed and tracked client behaviors utilizing multiple compliance methods while engaging in constant communication with the various outcomes
- Maintained accurate and confidential documentation of progress, plans and incidents
- Assisted families in navigating complex social service systems to access needed supports and benefits.
- Strengthened families'' social networks through referrals to community programs that encourage peer support or mentorship.
Program Manager
Safe Harbor Children’s Center
11.2019 - 10.2024
- Managed and oversaw multiple services programs, ensuring they met organizational goals, compliance standards and budget requirements
- Developed and implemented program strategies, policies and procedures to optimize service delivery and improve client outcomes
- Analyzed program data and performance metrics to assess effectiveness, implement improvement and report outcomes to funders and leadership
- Led fundraising efforts and collaborated with grant writing efforts for ensuring financial sustainability
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Established strong relationships with key stakeholders, ensuring support for program initiatives.
- Managed cross-functional teams for successful project completion within deadlines and budgets.
- Facilitated workshops and conducted one-on-one training to educate team members.
Family Service Specialist
CGCAA
10.2016 - 03.2018
- Provided case management services to families facing challenges such as housing instability, financial hardship and access to unwavering childcare
- Offered crisis intervention and emotional support during critical situations, guaranteeing families received immediate assistance and long-term solutions
- Maintained detailed and accurate case files, focused on compliance with state and federal regulations
- Monitored client progress and provided ongoing support through regular established contact methods while adjusting as necessary to encourage successful outcomes
- Increased family stability by providing crisis intervention and connecting them to appropriate community supports.
- Promoted community resources to families, assisting them in accessing necessary services for their specific needs.
Education
Bachelor of Arts - Human Services
Columbia College
Columbia, MO09.2016
Skills
- Project management
- Detailed Documentation
- Skilled problem solver and mediator
- Interviewing
- Data Collection
- Case Management
- Public Speaking
- Strong communicator
- Policy and Compliance
- Conflict Management
- Service planning
- Client assessment
Certification
Child First Trained Forensic Interviewer
Timeline
Social Services Supervisor
Department of Human Services
10.2024 - 02.2025
Family Support Specialist
Georgia Hope
01.2022 - 10.2024
Program Manager
Safe Harbor Children’s Center
11.2019 - 10.2024
Family Service Specialist
CGCAA
10.2016 - 03.2018
Bachelor of Arts - Human Services
Columbia College
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