Dominique Felsher
Brooklyn,New York
Overview
4
4
years of professional experience
Work History
Server, Barback
The West End Tavern
Boulder, CO
05.2024 - 08.2024
- Circulated within assigned sections (up to eight tables) to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Gained hands-on experience in mixology, customer service, and bar operations.
- Worked closely with bartenders and servers to facilitate smooth, efficient bar service during peak hours.
- Assisted in training new employees.
- Accurately recorded orders on the cash register and point-of-sale system. Operated POS terminals to input orders, split bills, and calculate totals.
- Performed opening and closing duties, such as setting up the dining area, and restocking supplies.
Hostess
Kyma Hudson Yards
Manhattan, NY
05.2022 - 08.2023
- Fine dining experience in midtown of Manhattan, up to 400 covers during prime hours of service.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Greeted guests warmly upon arrival, seating them promptly.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions.
- Stayed attentive to server availability and table turnover to quickly seat guests.
- Communicated with servers about new tables, changes in food availability, and customer comments.
Server
Chance
Brooklyn
12.2022 - 01.2023
- Upscale Asian fusion bistro in Downtown Brooklyn.
- Maintained up-to-date, robust knowledge of food and drink items to proactively up-sell menu while ensuring customer satisfaction.
- Created a welcoming and positive environment to make diners and guests feel at home.
- Serviced up to seven tables during prime-time hours.
- Maintained impeccably clean work stations by demonstrating close attention to detail and strong sense of urgency.
- Delivered prompt and accurate service while simultaneously assisting bartenders on an as-needed basis.
Creative Director's Assistant
Knockout Jewelry
Brooklyn
01.2021 - 06.2021
- Small start-up jewelry brand in Brooklyn
- Provided data-analysis, organized inventory, attended and observed business meetings
- Ensured projects are meeting budgets, timelines, and requirements resulting in a positive impact on the company's overall performance
- Collaborated on comprehensive spreadsheets and presentations for team meetings and keynotes
- Demonstrated strong attention to detail in administrative tasks and meetings.
Education
Bachelor of Arts - Law and Society & Literary Theory
University of Colorado Boulder
Boulder, CO08-2025
High School Diploma -
The Calhoun School
New York City, New YorkSkills
- Computer Literacy
- POS Systems
- Written/Verbal Communication
- Customer Service Expertise
- Professionalism
- Time Management
- CPR Certification
Accomplishments
Founder, Digital Photography and Film Club
University of Colorado at Boulder | 2024-2025
- Founded a multidisciplinary arts collective promoting visual literacy and creative expression through film and digital media.
- Organized hands-on sessions covering shooting techniques, editing software, and narrative composition.
Executive Board Member, Kappa Alpha Theta
University of Colorado at Boulder | 2022
- Supported our chapter’s mission of service and sisterhood through active leadership and event coordination.
- Helped organize campus-wide philanthropic campaigns raising funds and fostering engagement across the university.
- Strengthened chapter culture by implementing new initiatives for mentorship, diversity, and member wellness.
Languages
- English, Native
- Mandarin, Intermediate
Timeline
Server, Barback
The West End Tavern
05.2024 - 08.2024
Server
Chance
12.2022 - 01.2023
Hostess
Kyma Hudson Yards
05.2022 - 08.2023
Creative Director's Assistant
Knockout Jewelry
01.2021 - 06.2021
Bachelor of Arts - Law and Society & Literary Theory
University of Colorado Boulder
High School Diploma -
The Calhoun School