Maddox Rushing
Ocean Springs,USA
Summary
Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server, Barback
Crescent City Grill
02.2025 - Current
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Improved time management with constantly having multiple tasks throughout the building.
- Greeted and accommodated guests, building a positive experience from the first interaction.
- Trained new servers in company policies, guest service standards, and best practices.
Vice President of Recruitment
Sigma Phi Epsilon - Mississippi Gamma
11.2024 - 11.2025
- Put together a vital team with many different positions in order to actively recruit potential members.
- Optimized recruitment strategies by incorporating new tactics over the summer of 2025.
- Directed a team to make decisions based on feedback from members.
- Organized many team meetings over the calendar year in order to help with recruitment development.
Supervisor
Coffee Fusion Bubble Tea Cafe, Ocean Springs
05.2021 - 08.2023
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Delivered high quality training for new team members.
Education
Bachelor of Science - International Business
University of Southern Mississippi
Hattiesburg, MS05.2027
Skills
- Operations Management
- Training and Mentoring
- Strong Work Ethic
- Relationship Building
- Team Collaboration
- Organizational development
- Decision-making
- Goal oriented
Certification
Microsoft Excel
Timeline
Server, Barback
Crescent City Grill
02.2025 - Current
Vice President of Recruitment
Sigma Phi Epsilon - Mississippi Gamma
11.2024 - 11.2025
Supervisor
Coffee Fusion Bubble Tea Cafe, Ocean Springs
05.2021 - 08.2023
Bachelor of Science - International Business
University of Southern Mississippi