Summary
Overview
Work History
Education
Skills
Timeline
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Dominique Gallardo

Kansas City,KS

Summary

Dynamic professional with a proven track record at Best Buy, excelling in customer experience and strategy implementation. Adept at performance monitoring and team management, I have successfully enhanced operational workflows and elevated team productivity. My leadership fosters collaboration, driving significant improvements in service outcomes and project success.

Overview

10
10
years of professional experience

Work History

Experience Supervisor

Best Buy
Overland Park, KS
08.2024 - Current
  • Implemented strategies designed to improve overall customer experience ratings.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Monitored staff performance and addressed issues.

Warehouse Lead

UPS
Lenexa, Kansas
11.2021 - 06.2023
  • Coordinated team schedules and assigned tasks for efficient workflow.
  • Supervised a team of 10 warehouse associates, providing guidance and support to ensure efficient workflow.
  • Maintained compliance with OSHA regulations in regards to workplace safety standards.

Automotive Team Leader

O'neill Honda
Overland Park, Kansas
01.2016 - 10.2021
  • Led team meetings to enhance communication and collaboration among staff.
  • Directed a team of five technicians, fostering a collaborative environment to enhance automotive service outcomes.
  • Elevated team productivity by optimizing operational workflows.

Education

Some College (No Degree) - Architecture

University of Missouri-Kansas City
Kansas City, MO

Skills

  • Customer experience
  • Performance monitoring
  • Strategy implementation
  • Project coordination
  • Team management
  • Workflow optimization

Timeline

Experience Supervisor

Best Buy
08.2024 - Current

Warehouse Lead

UPS
11.2021 - 06.2023

Automotive Team Leader

O'neill Honda
01.2016 - 10.2021

Some College (No Degree) - Architecture

University of Missouri-Kansas City

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