DOMINIQUE HALL
Conyers,GA
Summary
Seeking entry-level opportunities to enhance abilities while contributing to company growth. I am a dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. I am also a Compassionate Mental Health Supervisor with a strong background in leadership, conflict management, team building, and mentorship. Proven ability to foster a supportive environment focused on patient well-being and safety. Committed to enhancing team performance and delivering quality care in the industry. Highly-motivated employee with desire to take on new challenges. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings.
Overview
18
18
years of professional experience
Work History
Director of Development
Jobs House of Prosperity
Oakdale, Minnesota
08.2023 - 08.2026
- Directed home health care operations across clinical, scheduling, and intake functions.
- Directed and supervised home health care staff, including hiring and training new personnel.
- Led staffing reviews, training plans, and performance coaching for home care teams.
- Monitored service quality of home health aides, ensuring compliance with regulations and enhancing patient care standards.
- Developed and implemented policies and procedures for home health care services, aligning with state and federal regulations to improve service delivery.
- Evaluated patient service plans for accuracy and thoroughness in collaboration with healthcare providers. for accuracy, completeness, and continuity.
- Coordinated referral intake, admissions, and start-of-care scheduling processes.
- Coordinated patient visits with healthcare providers, including physical therapists and social workers, to ensure comprehensive care and effective treatment plans.
- Monitored compliance documentation for home visits, certifications, and assessments.
- Collaborated with physicians, families, and case managers on care coordination.
- Participated in meetings with family members or guardians to discuss patient progress or changes in condition.
- Performed administrative duties such as scheduling appointments, preparing reports, maintaining records, ordering supplies.
- Provided emotional support to alleviate stress associated with illness or disability.
- Maintained awareness of government regulations, health insurance changes and financing options.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Master Hair Stylist
Salon Beautifull Strands
Snellville, GA
02.2023 - 09.2023
- Advised clients on tailored haircare options and services to meet individual needs.
- Developed creative color combinations to enhance clients' natural features.
- Applied appropriate techniques for achieving desired results based on individual needs.
- Applying chemical, natural, and protective style services.
- Applied chemical treatments while following salon safety and sanitation standards.
- Cultivated strong client relationships, leading to increased customer loyalty.
- Coordinated and managed client appointments to ensure smooth salon operations.
- Maintained clean workstations, tools, and styling equipment across salon services.
- Attended continuing education classes to stay current on industry trends.
Operator
Beaver Manufacturing Co Inc
Mansfield, Georgia
06.2021 - 08.2023
- Operated Beaver Manufacturing production equipment following safety and quality procedures.
- Monitored machine performance and adjusted controls during routine production runs.
- Inspected finished parts for defects using gauges and visual checks.
- Recorded production details and completed shift reports for supervisors.
- Communicated with team members to keep production flow steady.
Assistant
Van Michael Salon
Buckhead, GA
07.2021 - 02.2023
- Managing and scheduling appointments
- Supported master stylist in shampooing, blow drying, and performing chemical services to enhance client satisfaction.
- Facilitated guest preparation and organized station setup for stylists to optimize workflow.
- Managed inventory records to ensure product availability for seamless service delivery.
- Daily cleaning and disinfecting equipment according to salon protocol
DSP Site Supervisor
Bridges MN
St Paul, MN
10.2018 - 06.2021
- Directed and monitored staff performance to ensure compliance with standards
- Provided guidance, support, and maintained discipline in the workplace
- Assess and managed safety hazards in the workplace
- Facilitated resident engagement in activities to improve quality of life.
- Reinforced behavior plans and used calm communication during challenging situations.
- Maintained safe, clean living spaces following agency standards and protocols.
- Collaborated with care teams, families, and supervisors on person-centered support.
- Assisted individuals in learning and developing new skills.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Supported adults with developmental disabilities in community-based living settings at Bridges MN.
- Documented client progress, behaviors, and service notes in shift records.
- Administered medications and monitored health needs per care plans.
- Transported clients safely to appointments, activities, and community outings.
Operator
Transdev
Gilbert, AZ
10.2016 - 10.2018
- Operated transit vehicles safely along scheduled routes for passengers.
- Followed company safety procedures and transportation regulations during shifts.
- Inspected vehicles before shifts and reported maintenance concerns promptly.
- Maintained cleanliness of work area and equipment in accordance with safety regulations.
- Documented trip details, incidents, and passenger concerns to ensure accurate records for operational review.
- Facilitated passenger boarding, fare processing, and route inquiries to enhance overall customer experience.
- Notified dispatch and riders of delays and service changes to maintain clear communication and operational transparency.
Receptionist
Elite Waste Disposal
Jordan, MN
04.2016 - 08.2016
- Answered multi-line switchboard with professionalism and patience, facilitating effective communication and customer service.
- Transferred calls and took detailed messages from a voicemail system, facilitating accurate communication and prompt follow-up.
- Directed and accompanied visitors and business representatives to designated areas, creating smooth transitions and positive first impressions.
- Ensured accuracy of customer records for effective service. and entered customers checks into Desert Micro Program
Care Coordinating Supervisor
LifeSprk
Eden, MN
12.2013 - 05.2016
- Managed patient care plans to enhance patient outcomes.
- Monitored patient care programs to ensure compliance with treatment plans.
- Completed reports and maintained patient records to track progress and identify issues.
- Monitored patient vital signs, including pulse, temperature, and respiration, to assess health status.
- Offered emotional support to patients and families during challenging times to enhance their coping strategies.
- Engaged patients through conversation, entertainment, and reading activities to promote mental wellness.
Certified Nursing Assistant
Various Health Agencies
Southeast, MI
02.2009 - 10.2013
- Assisted individuals with daily activities to promote independence and well-being
- Accompanied patients to meals and recreational activities to promote social interaction and engagement
- Facilitated transportation for individuals to appointments
- Built trust with clients to improve communication and emotional support
- Collaborated with stakeholders to coordinate comprehensive care plans for clients
- Submitted incident and progress reports to service management
Education
Master Cosmetologist - Cosmetology
Aveda Institute Atlanta
Atlanta, GA06-2022
Bachelors - Criminal Justice
American Intercontinental University
Atlanta, GASkills
- Regulatory compliance
- Goal-oriented
- Team leadership
- Team collaboration
- Compassionate care
- Customer relations
- Data management
- Analytical thinking
- Reporting and documentation
- Adaptability and flexibility
- Process optimization
Timeline
Director of Development
Jobs House of Prosperity
08.2023 - 08.2026
Master Hair Stylist
Salon Beautifull Strands
02.2023 - 09.2023
Assistant
Van Michael Salon
07.2021 - 02.2023
Operator
Beaver Manufacturing Co Inc
06.2021 - 08.2023
DSP Site Supervisor
Bridges MN
10.2018 - 06.2021
Operator
Transdev
10.2016 - 10.2018
Receptionist
Elite Waste Disposal
04.2016 - 08.2016
Care Coordinating Supervisor
LifeSprk
12.2013 - 05.2016
Certified Nursing Assistant
Various Health Agencies
02.2009 - 10.2013
Master Cosmetologist - Cosmetology
Aveda Institute Atlanta
Bachelors - Criminal Justice
American Intercontinental University