Dominique Harding
Grandview,MO
Overview
6
6
years of professional experience
Work History
Substitute Teacher
KC Public Schools
01.2023 - Current
- Provided classroom instruction for grades K–12 across multiple subjects.
- Maintained classroom management, delivered lesson plans, and supported student learning in both short- and long-term assignments.
- Built positive relationships with students and adapted to diverse learning environments.
iSpark Teacher
Pitch Elementary School
01.2024 - 01.2025
- Provide interactive STEM-based instruction focused on innovation, creativity, and collaboration.
- Integrate technology, coding, and problem-solving into daily student activities.
- Support core academic goals through interdisciplinary lessons and student-centered learning.
- Create a supportive environment that fosters exploration, inquiry, and teamwork.
Customer Service Representative
Alliance Data
01.2020 - 01.2024
- Managed over 100 daily inbound and outbound calls to resolve customer debt accounts.
- Tracked outstanding balances, explained payoff plans, and negotiated payment terms to enhance customer satisfaction.
- Maintained accurate records and consistently met performance targets to support efficient account management.
Education
High School -
Southeast High School
Kansas City, MOSkills
- Strong verbal and written communication
- Classroom management and lesson delivery
- Conflict resolution and negotiation
- Time management and multitasking
- Team leadership and adaptability
Timeline
iSpark Teacher
Pitch Elementary School
01.2024 - 01.2025
Substitute Teacher
KC Public Schools
01.2023 - Current
Customer Service Representative
Alliance Data
01.2020 - 01.2024
High School -
Southeast High School