Dominique Hicks
Lab Tech/Phlebotomist
Birmingham,AL
Summary
Care-focused Phlebotomist bringing 6 year background in laboratory settings. Accomplished at easing patient anxieties and hitting veins on first attempts. Experienced in skin puncture draws utilizing varied needle gauges and collection techniques tailored to patient need.
I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
1
1
year of post-secondary education
Work History
PSC Phlebotomist
Labcorp
Birmingham, AL
01.2023 - Current
- Phlebotomist for a OB/GYN Clinic
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Provided support to laboratory staff, facilitating prompt analysis of collected samples for expedited results delivery.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
Drug Screener
Core Diagnostics Laboratories
Birmingham, AL
08.2022 - 12.2022
- Filled out all required paperwork and logs associated with the patients substance use test.
- Assisted in developing internal policies related to candidate screening, ensuring compliance with legal and ethical requirements.
- Complied with all federal, state, and local regulations as well as company rules.
- Protected confidentiality of data by using security techniques.
- Maintained accurate reports and records.
Mobile Phlebotomist
Bio-Reference Laboratories/Scarlet
Birmingham, AL
06.2021 - 07.2022
- Traveled to patients' homes to draw blood samples that are used to diagnose medical conditions, illnesses, and diseases.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Assisted in the development and implementation of new protocols to improve overall efficiency and effectiveness of mobile phlebotomy services.
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Ensured proper specimen collection by adhering to strict protocols and guidelines for various tests and sample types.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Phlebotomist
Grandview Medical Center
Birmingham, AL
01.2018 - 07.2021
- Job duties included properly identifying patients and correctly using phlebotomy methods (venipuncture) as well as preserving patient health and the quality of the samples.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
- Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
- Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
SPL Team Lead/ Clerk
Schnellecke Logistics
Woodstock, AL
08.2019 - 07.2020
- Responsible for, but not limited to, ensuring the timely, economical and thorough processing of materials in the system.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
- Optimized resource allocation by analyzing team member skills and project requirements, resulting in increased efficiency.
- Trained new team members by relaying information on company procedures and safety requirements.
- Simplified order picking process with proper labeling and storage of products, reducing search time for items during fulfillment.
- Expedited urgent orders with prioritized packing and shipping procedures, ensuring timely delivery to customers in need.
Cashier/Cook
Tazikis Mediterranean Cafe
Hoover, AL
09.2016 - 10.2019
- Smiling and greeting guests when on the service line and throughout the dining area
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Assisted in menu knowledge training for new employees, contributing to improved team performance.
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
- Used POS system to enter orders, process payments and issue receipts.
Education
Bachelor Of Applied Science - Biology
Arizona State University
Tempe, AZ 09.2023 - Current
NHA Certification - undefined
Skills
WindowsiOSAndroidAtlasLabFirstCERNERPHI
Data Entry
Paperwork Processing
Patient confidentiality
Specimen Preparation
Data Entry
Venipuncture
HIPAA
Medical Records Management
Patient Care
Medical terminology knowledge
Diagnostic Testing
Capillary puncture
Recording data
Order of draw
Geriatric phlebotomy
Pediatric phlebotomy
Lab Reporting
Customer Service
Multitasking
Effective Communication
Workload Management
Adaptability and Flexibility
Task Prioritization
Decision-Making
Professional Demeanor
Active Listening
Goal Minded
Reliability
Certified in CPR/AED
Timeline
Bachelor Of Applied Science - Biology
Arizona State University
09.2023 - Current
PSC Phlebotomist
Labcorp
01.2023 - Current
Drug Screener
Core Diagnostics Laboratories
08.2022 - 12.2022
Mobile Phlebotomist
Bio-Reference Laboratories/Scarlet
06.2021 - 07.2022
SPL Team Lead/ Clerk
Schnellecke Logistics
08.2019 - 07.2020
Phlebotomist
Grandview Medical Center
01.2018 - 07.2021
Cashier/Cook
Tazikis Mediterranean Cafe
09.2016 - 10.2019