Dominique Jackson
Edgewood,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Security Officer
Abacus Staffing
01.2024 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Call Center Representative
United MedAlert
02.2023 - 08.2023
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Participated in ongoing training and development, staying current on company policies, products, and procedures to deliver accurate information to customers.
Caregiver
Regency Assisted Living
01.2021 - 08.2022
- Coordinating and providing care that is safe, timely, effective, efficient, equitable and client centered all while giving daily reports on how the clients are doing.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
Education
High School Diploma -
Old Mill High School
Millersville, MD06.2020
Skills
- Report Writing
- Data Entry
- Security Guard License
- General security
- Direct Patient Care
- Customer Service
- Patient-focused care
- Reliable team player
Timeline
Security Officer
Abacus Staffing
01.2024 - Current
Call Center Representative
United MedAlert
02.2023 - 08.2023
Caregiver
Regency Assisted Living
01.2021 - 08.2022
High School Diploma -
Old Mill High School
Similar Profiles
Emily DanielsEmily Daniels
Customer Service Cashier at Abacus StaffingCustomer Service Cashier at Abacus Staffing
Elisa OlsonElisa Olson
Data Quality Specialist at Abacus StaffingData Quality Specialist at Abacus Staffing
Shelby PorterShelby Porter
Warehouse Worker at Abacus StaffingWarehouse Worker at Abacus Staffing