Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Supervisor
MLC Marketing
Lansing, Illinois
02.2017 - 10.2021
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Evaluated employee performance and coached and trained to improve weak areas.
Medical Transport Driver
Superior Ambulance Service
Chicago, Illinois
07.2019 - 01.2020
Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
Assisted handicapped customers to safely complete transfers between van and facility.
Achieved daily preparation for vehicle inspections prior to travel.
Manager
Harold's Chicken Shack
Chicago, Illinois
08.2012 - 05.2018
Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Maximized performance by monitoring daily activities and mentoring team members.
Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.