Dominique Mathis
The Epilepsy Center
Toledo,OH
8
years of professional experience
Dedicated professional with a strong background in client support and compassionate caregiving at The Epilepsy Center. Proven ability to monitor and document client progress while fostering independence. Skilled in time management and behavior redirection, enhancing client well-being and safety through effective communication and relationship building.
Work History
Direct Support Professional
3 Months- Supported daily living activities, promoting independence and dignity for individuals with developmental and seizure-related needs.
- Monitored seizure activity and followed care plans, documenting observations and responding to emergencies promptly.
- Assisted with medication administration under supervision, maintaining accuracy and compliance with program protocols.
- Guided personal care routines, including hygiene, meals, and mobility support, while preserving client safety.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
Factory Worker
2 Years 8 Months- Supervised sales floor operations to maintain customer service and merchandising standards.
- Trained associates on product knowledge, POS procedures, and selling techniques.
- Coordinated inventory replenishment and stockroom organization to support product availability.
- Monitored cash handling, register accuracy, and transaction compliance.
- Supported scheduling, daily task assignments, and staffing coverage for peak traffic periods.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Assistant Manager
10 Months- Supervised sales floor operations to maintain customer service and merchandising standards.
- Trained associates on product knowledge, POS procedures, and selling techniques.
- Coordinated inventory replenishment and stockroom organization to support product availability.
- Monitored cash handling, register accuracy, and transaction compliance.
- Supported scheduling, daily task assignments, and staffing coverage for peak traffic periods.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Manger In Training
1 Year 11 Months- Supported daily store operations while learning SNIPES sales, service, and visual presentation standards.
- Assisted management with merchandise recovery, floor sets, and maintaining organized salesfloor conditions.
- Delivered customer service by processing transactions, resolving concerns, and promoting product knowledge.
- Monitored inventory levels, restocked merchandise, and helped maintain accurate stockroom organization.
Courtesy Clerk
2 Years 2 Months- Assisted customers with bagging groceries and carrying purchases to vehicles.
- Collected shopping carts from parking lot and returned them to front end.
- Maintained clean checkout areas by sweeping floors and clearing spills promptly.
- Supported cashiers by stocking bags, restocking supplies, and organizing front-end workspace.
Education
High School Diploma
Skills
Time management
First aid and safety
Behavior redirection
Client support
Compassionate caregiving
Relationship building
Timeline
Direct Support Professional
The Epilepsy Center
07.2026 - CurrentRead More
Factory Worker
Amazon
09.2023 - 05.2026Read More
Assistant Manager
Champs Sporting Goods
10.2022 - 08.2023Read More
Manger In Training
Snipes / Jimmy Jazz
11.2020 - 10.2022Read More
Courtesy Clerk
Kroger
09.2018 - 11.2020Read More
Roy C Start High School
High School Diploma
Read More