Dominique McGuffin
Longmont,CO
Summary
Dynamic professional with a proven track record at Taco Bell, excelling in customer service and complaint resolution. Skilled in cash handling and upselling techniques, I thrive in fast-paced environments, consistently enhancing team productivity and fostering positive relationships. Committed to quality and safety, I deliver exceptional results while maintaining high standards. Versatile team member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
13
13
years of professional experience
Work History
Team Member
Taco Bell
Longmont, CO
02.2025 - Current
- Enhanced team's output through effective collaboration.
- Rotated through series of different stations based on team needs.
- Adhered to safety guidelines while operating machinery or stocking shelves.
- Maintained positive working relationship with fellow staff and management.
- Addressed customer needs, responding to specific requests.
- Upheld high standards of productivity and quality in operations.
Cashier
7-eleven
Longmont, CO
05.2022 - 07.2024
- Used suggestive selling techniques to promote add-on sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Built and maintained productive relationships with employees.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Answered customer inquiries regarding store policies and procedures.
Temp Worker
Elwood Staffing
Fort Collins, CO
06.2020 - 03.2022
- I was assigned to different companies, most of which were temporary jobs.
- Customer service, inbound calls, warehouse, manufacturing.
- Experience in shipping and receiving.
- Experience in quality control.
- Resolved customer issues over the phone for companies including Nautica, Aeropostale, and Lucky Brand.
Cosmetics Sales Representative
Walgreens
Longmont, CO
02.2012 - 03.2013
- Suggested additional items that would complement customer purchases.
- Greeted customers in store and provided product information.
- Answered customer inquiries regarding product features, pricing, and availability.
- Demonstrated proper use of all cosmetics products in store setting.
- Assisted with inventory management by restocking shelves and tracking sales figures.
Education
GED -
Olde Columbine High School
Longmont, CO05-2010
Associate of Arts - Psychology
Front Range Community College
Longmont, COSkills
- Complaint resolution
- Cleaning
- Area and facility cleaning
- Safety
- Product knowledge
- Technical support
- Cash handling
- Data entry
- Conflict resolution
- Following instructions
- Call center operations
- Upselling techniques
- Point-of-sale system
- Quality inspections
- Attention to detail
- Computer skills
- Customer service
References
References available upon request.
Timeline
Team Member
Taco Bell
02.2025 - Current
Cashier
7-eleven
05.2022 - 07.2024
Temp Worker
Elwood Staffing
06.2020 - 03.2022
Cosmetics Sales Representative
Walgreens
02.2012 - 03.2013
GED -
Olde Columbine High School
Associate of Arts - Psychology
Front Range Community College
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