Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Open To Work

Dominique McLaurin

Muskegon,MI

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Location Preference

On-SiteRemote

Summary

Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information, and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Front Desk Agent

Hampton Inn
Muskegon, USA
08.2025 - Current

Customer Service Representative

GG's floral
Muskegon Heights, USA
06.2024 - 01.2025

Cashier and Customer Service

Lowe's
Muskegon, USA
07.2021 - 04.2023

Front Desk and Night Auditor

Holiday inn
Muskegon, USA
01.2021 - 04.2022

CNA/Caregiver

Beacon
Muskegon Heights, USA
05.2018 - 06.2021

Customer Service Rep

GG's floral
Muskegon Heights, USA
08.2016 - 02.2017

Inspector

Adac
Muskegon, USA
05.2013 - 01.2016
  • Inspected products for quality compliance and safety standards.
  • Collaborated with production teams to resolve quality issues.
  • Documented inspection findings using electronic reporting systems.

Education

Upper secondary education -

Muskegon Heights High school
Muskegon Heights, MI

Skills

  • Guest check-in
  • Customer service
  • In-person customer service
  • Greeting customers
  • Guest services Medical
  • Attractions guest recommendation
  • Sales Local
  • Retail sales
  • Customer loyalty initiatives
  • Microsoft Excel
  • Microsoft Word
  • Presentation software
  • Attention to detail
  • Multitasking
  • Organizational skills
  • Time management
  • Communication skills
  • Call handling
  • Hotel

Certification

Driver's License

Languages

English

Timeline

Front Desk Agent

Hampton Inn
08.2025 - Current

Customer Service Representative

GG's floral
06.2024 - 01.2025

Cashier and Customer Service

Lowe's
07.2021 - 04.2023

Front Desk and Night Auditor

Holiday inn
01.2021 - 04.2022

CNA/Caregiver

Beacon
05.2018 - 06.2021

Customer Service Rep

GG's floral
08.2016 - 02.2017

Inspector

Adac
05.2013 - 01.2016

Upper secondary education -

Muskegon Heights High school
Dominique McLaurin