Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Dominique Rodriguez

Von Ormy

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

6
6
years of professional experience
2014
2014
years of post-secondary education

Work History

Customer Service Representative

Maximus Call Center
San Antonio
10.2022 - 08.2025
  • Assisted customers with inquiries and resolved issues promptly.
  • Assisted customers with eligibilty questions for Snap and Medicaid
  • Expedited cases that were past there due date

Cashier

Jc penny
San Antonio
11.2021 - 09.2022
  • Processed customer transactions accurately and efficiently at JCPenney.
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized checkout area to enhance customer experience.

Cashier

Walmart
San Antonio
08.2019 - 11.2020
  • Processed customer transactions accurately and efficiently at Walmart
  • Assisted customers with product inquiries and provided excellent service.
  • Maintained clean and organized checkout area to enhance customer experience.

Education

Can Academy
San Antonio, Tx

Skills

  • Customer service
  • Case management
  • Issue resolution
  • Eligibility assessment

Languages

English
Professional

Timeline

Customer Service Representative

Maximus Call Center
10.2022 - 08.2025

Cashier

Jc penny
11.2021 - 09.2022

Cashier

Walmart
08.2019 - 11.2020

Can Academy
Dominique Rodriguez