Dominique Page
Krystals
Memphis,TN
1
Certification
2027
years of professional experience
Dynamic General Manager with proven success in enhancing team productivity, driving continuous improvement, and resolving complex problems. Expertise in operations management and customer relations to maximize efficiency and profitability.
Work History
General Manager
- Oversaw daily operations, ensuring adherence to company standards and policies.
- Enhanced team productivity by implementing streamlined processes and delegating tasks effectively.
- Developed training programs for staff, improving onboarding efficiency and employee retention.
- Analyzed sales data to identify trends and adjust operational strategies accordingly.
- Implemented performance metrics to track team progress and drive continuous improvement initiatives.
- Developed and implemented strategies to increase sales and profitability.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
Floor Manager
- Supervised daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored staff on company policies and sales techniques.
- Coordinated inventory management processes to maintain stock levels and reduce shrinkage.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Developed staff schedules to align with peak business hours and operational needs.
Education
High School Diploma
Skills
Leadership and team building
Problem resolution
Operations management
Team player
Efficient multi-tasker
Effective leader
Time management
Training and coaching
Team leadership
Staff management
Customer relations
Certification
Serve safe
Timeline
General Manager
Krystals
2012 - CurrentRead More
Floor Manager
JCPenney
2008 - 2012Read More
Northside High
High School Diploma
Read More