DOMINIQUE PALMER
Quitman,GA
Summary
My journey spans roles from Warehouse Associate to Outbound Sales Representative, underscoring my adaptability and commitment to excellence. Determined individual with experience in sales and customer service. Adept at multitasking and working in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Customer Service Representative
Connexus Resource Group
Bainbridge Island, WA
09.2024 - 01.2025
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Enforced company policies regarding returns, refunds, price adjustments, while resolving any customer complaints in a professional manner.
OUTBOUND SALES REPRESENTATIVE
TLC Associates
12.2023 - 06.2024
- Conducted outbound calls to existing customers for promotional campaigns or surveys.
COMMUNICATOR
InfoCision
06.2022 - 05.2023
- Engaged existing donors through phone calls to encourage repeat donations.
WAREHOUSE ASSOCIATE
Home Depot RDC 5085
Lake Park, USA
03.2019 - 02.2022
RECEIVING ASSOCIATE
Lowe's
Valdosta, USA
05.2017 - 01.2019
CASHIER
Hardees
Quitman, USA
11.2016 - 02.2017
SANDWICH ARTIST
Wendy's
Adel, USA
08.2015 - 04.2016
CASHIER
McDonald's
Adel, USA
12.2014 - 05.2015
CASHIER
Piggly Wiggly
Adel, USA
11.2013 - 07.2014
Education
GED -
Wiregrass Technical College
Valdosta, GA06.2022
Skills
- Customer Service
- Communication Skills
- Phone Etiquette
- Outbound Sales
Timeline
Customer Service Representative
Connexus Resource Group
09.2024 - 01.2025
OUTBOUND SALES REPRESENTATIVE
TLC Associates
12.2023 - 06.2024
COMMUNICATOR
InfoCision
06.2022 - 05.2023
WAREHOUSE ASSOCIATE
Home Depot RDC 5085
03.2019 - 02.2022
RECEIVING ASSOCIATE
Lowe's
05.2017 - 01.2019
CASHIER
Hardees
11.2016 - 02.2017
SANDWICH ARTIST
Wendy's
08.2015 - 04.2016
CASHIER
McDonald's
12.2014 - 05.2015
CASHIER
Piggly Wiggly
11.2013 - 07.2014
GED -
Wiregrass Technical College
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