Contribute to the creation, installation, and tear down of floral and decor designs for clients
Learned how to create ceremony arrangements/ arch decor, boutonnieres, corsages, pew/aisle marker decor, as well as low and tall centerpieces, that reflect the design style that is being requested
Customer Service Representative
H2O Express Carwash
Katy, Texas
03.2022 - 07.2022
Promoted high customer satisfaction by attending to inquires/concerns with knowledgeable and friendly service
Explained carwash features and plans to maximize client retention
Set up and activated customer accounts
Answered inbound calls and emails to facilitate customer service
Trained new hires on products and services, best practices and protocols to reduce process gaps
Lab Technician
Thomas Turf Services
College Station, Texas
05.2021 - 12.2021
Performed Particle Size, Gravel, and Organic Matter Analyses, as well as pH/EC, Particle Density, and Bunker Infiltration Rates on soil and sand samples for golf and athletic fields
Performed daily housekeeping tasks driving efficient laboratory operations
Created a research paper and poster reflecting on my experience and on the role of rootzone mixtures in putting green construction
Student Worker
Texas Plant Disease & Diagnostic Lab
College Station, Texas
09.2019 - 02.2021
Performed Rose Rosette, seed, palm phytoplasma, fungal/bacterial extractions, and learned lab etiquette and exposure to lab machinery
Occasionally worked in the greenhouse to either water, repot, or prune roses and poinsettias
Retail Associate
Sunglass Forum
Brownsville/ South Padre Island, Texas
06.2019 - 08.2019
Initiated friendly conversation with customers to determine level of assistance required, and used product knowledge to suggest items to match client needs
Stocked sunglasses and cleaned shelves while maintaining a neat and orderly store
Arranged product knowledge to suggest items to match client needs
Education
Bachelor of Science - Environmental Studies
Texas A&M University
College Station, TX
05.2022
Rivera Early College High School
Brownsville, TX
06.2018
Skills
Laboratory Safety Procedures
Diagnostic Tests
Data Entry
Quality Control
Bilingual (Spanish & English)
Customer Relations
Microsoft Office, Google Drive Proficient
Affiliations
Philanthropy Director/ General Member
Women in Geosciences (WIG) | Feb 2021-May 2022
Organization which promotes the advocacy, diversity, inclusion, leadership, and personal development of women in sciences at Texas A&M University
Philanthropy Director responsibilities included organizing a donation drive and profit shares to fundraise for the Bryan/College Station Sexual Assault Resource Center (SARC), as well as organizing guest presentations in effort to educate our members on sexual assault and harassment related issues