Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dominique Pierce

Houston,TX

Summary

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

4
4
years of professional experience

Work History

Driver

SP Plus corporation
Houston, TX
05.2022 - Current
  • Greeted passengers upon arrival and ensured a positive customer experience.
  • Responded promptly to any customer complaints or service issues in a professional manner.
  • Provided courteous customer service throughout the duration of each trip.
  • Communicated effectively with dispatch regarding changes in schedules or delays due to traffic or weather conditions.
  • Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.

Customer Service Representative

Amazon Prime Products
Houston , TX
04.2020 - 04.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.

Education

GED -

Moraine Valley Community College
Palos Hills, IL
06-2018

Associate of Applied Science - Pediatric Nursing

Lone Star
Houston, TX

Skills

  • Daily logging
  • Vehicle Maintenance
  • Appointment Scheduling

Timeline

Driver

SP Plus corporation
05.2022 - Current

Customer Service Representative

Amazon Prime Products
04.2020 - 04.2022

GED -

Moraine Valley Community College

Associate of Applied Science - Pediatric Nursing

Lone Star
Dominique Pierce