Dominique Rosa
Aspen,CO
Summary
Knowledgeable and dedicated customer service professional with experience in the retail industry. Strong team player with outgoing, positive demeanor and proven skills in establishing relationships with customers and clients. Exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
3
3
years of professional experience
Work History
Assistant Store Manager
Veronica Beard
Aspen, CO
04.2025 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
- Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Rotated merchandise and displays to feature new products and promotions.
Assistant Store Manager
RE/DONE
06.2024 - 04.2025
- Provided hands-on assistance to customers, assessed their needs, and maintained up-to-date knowledge of consumer preferences.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Developed and implemented strategies to increase sales and profitability.
- Acted as in-store sales leader and maintained a strong presence on the floor to build relationships with customers, support and develop the team, and increase revenue
Sales Supervisor
James Perse
05.2022 - 06.2024
- Mentored the sales team in applying effective sales techniques and delivering top-notch customer service.
- Provided hands-on assistance to customers, assessed their needs, and maintained up-to-date knowledge of consumer preferences.
- Exceeded sales goals and achieved business objectives by motivating staff and promoting target products.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
Bachelor of Science in Business Administration - Business Administration
Chapman University
Orange, CASkills
- Bilingual: English and Spanish
- Creative Problem Solving
- Establishing Positive Client Relationships
- Warehouse Functions and Operations
- Stocking and Replenishing for Brand Visual Standards
- Organization and Optimal Efficiency
Leadership & Involment
ALPHA PHI (EPSILON CHAPTER): Host and Participate in Philanthropy and Fundraisers for Women's heart health and the Make-a-Wish Foundation.
NATIONAL HONORS SOCIETY: Completed 50+hours of volunteer work in the Roaring Fork Valley and in Irvine, California.
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Assistant Store Manager
Veronica Beard
04.2025 - Current
Assistant Store Manager
RE/DONE
06.2024 - 04.2025
Sales Supervisor
James Perse
05.2022 - 06.2024
Bachelor of Science in Business Administration - Business Administration
Chapman University