DOMINIQUE ROSS
Conyers,US
Summary
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment. Reliable and compassionate, always dedicated to providing high-quality care and support. Possesses foundational knowledge in patient care and safety, coupled with basic skills in daily living assistance and communication. Committed to making positive impact on clients' well-being and quality of life. Offering nurturing and supportive disposition, eager to learn and develop in caregiving environment. Brings willingness to quickly acquire essential patient care techniques and communication skills. Ready to use and develop empathy and organizational skills in Desired Position role.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Retail, Sales, & Marketing Representative
Ross IV Motors
03.2016 - 04.2018
- Implemented effective social media campaigns across multiple platforms
- Scheduled customer appointments for services
- Resolved customers' complaints regarding dissatisfaction
- Provided customers detailed information about products and services
- Built sustainable customer relationships of trust through open and interactive communication
- Utilized problem-solving techniques to troubleshoot customer problems and address their concerns in a timely manner
- Provided excellent customer service in a fast-paced call center environment, responding to inquiries and resolving customer issues quickly and efficiently
- Computed sale prices and totaled purchases with POS system or cash register
- Developed an extensive knowledge of company products, services, and policies to effectively answer customer questions
- Assisted with training new employees on the company's procedures for handling customer inquiries
- Assisted customers with product selection, order entry, and payment processing
- Demonstrated strong communication skills while interacting with customers over the phone, via email, or in person
Teacher's Assistant
Kam Day School
Snellville, GA
06.2018 - 10.2020
- Implement adaptive learning technologies to personalize instruction for diverse student needs, utilizing AI-driven educational platforms
- Collaborate with lead teachers to design and execute innovative, cross-curricular lesson plans that integrate STEAM principles
- Facilitate remote and hybrid learning environments, leveraging virtual collaboration tools and digital whiteboards for seamless instruction
- Analyze student performance data using advanced analytics software to identify learning gaps and inform targeted interventions
- Mentor and coach students in developing critical 21st-century skills, including digital literacy, computational thinking, and emotional intelligence
- Coordinate and lead small group activities focused on project-based learning and real-world problem-solving scenarios
- Assist in the implementation of assistive technologies and universal design principles to ensure inclusive learning experiences for all students
- Contribute to the development of school-wide initiatives promoting cultural competency, global awareness, and social-emotional learning
- Engage in ongoing professional development, including micro-credentialing in emerging educational technologies and pedagogical approaches
- Spearhead the integration of augmented and virtual reality experiences to enhance student engagement and conceptual understanding across subjects
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Encouraged small groups to discuss topics and explore concepts through hands-on activities.
- Self-motivated, with a strong sense of personal responsibility.
Caregiver
Tender Love & Care LLC
Norcross, GA
12.2020 - 08.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Assisted patients with self-administered medications.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
Education
High School Diploma - General education
Delta Charter
Tracy, California06.2008
Skills
- Attention to details
- Communicate
- Time Management
- Customer Service
- Self Motivation
- Team work
- Conflict resolution
- Safety Awareness
- Data Entry
- Organization skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
- Personal hygiene assistance
- Basic housekeeping
- Emotional support
- Housekeeping
- Strong ethics
- Meal preparation
- Housekeeping tasks
- Relationship building
- Compassionate care
- Flexible schedule
- Verbal and written communication skills
- First aid and safety
Certification
Certified Forklift Operator, Certified Forklift
Timeline
Caregiver
Tender Love & Care LLC
12.2020 - 08.2024
Teacher's Assistant
Kam Day School
06.2018 - 10.2020
Retail, Sales, & Marketing Representative
Ross IV Motors
03.2016 - 04.2018
High School Diploma - General education
Delta Charter