Dominique Sam
Fresno,CA
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for positive approach and commitment to excellence.
Overview
17
17
years of professional experience
Work History
Operations Coordinator
Avis Budget Group
Fresno, CA
06.2015 - Current
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Streamlined operations by implementing efficient processes and procedures.
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
Data Entry Clerk
Central California Food Bank
Fresno, CA
12.2019 - 08.2022
- Gathered and documented statistical information to generate reports.
- Revised standard operating procedures to reflect current practices.
- Verified accuracy of data entered into system to produce error-free reports.
- Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
- Contributed to project success, meeting all data entry deadlines without compromising quality.
Sales Key Holder
Nautica Retail
San Marcos, TX
11.2008 - 07.2015
- Coordinated staffing schedules alongside Management ensuring adequate coverage during peak hours, holidays, and special events.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
- Mentored new sales associates to contribute to store's positive culture.
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
Education
High School Diploma - undefined
Clovis East High School
06.2008
undefined
Fresno State University
Skills
- Customer Service
- Project Management
- QC
- Senior Leadership Support
- Complaint Resolution
- Data Evaluation
Timeline
Data Entry Clerk
Central California Food Bank
12.2019 - 08.2022
Operations Coordinator
Avis Budget Group
06.2015 - Current
Sales Key Holder
Nautica Retail
11.2008 - 07.2015
High School Diploma - undefined
Clovis East High School
undefined
Fresno State University
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