Dominique Simpson
Horn Lake,MS
Summary
Accomplished Peer Support Specialist at Boys and Girls Club, adept in conflict resolution and mental health advocacy. Leveraged empathy and problem-solving skills to enhance youth support programs, achieving a 20% increase in positive behavior outcomes. Proficient in documentation and reporting, ensuring accurate case management and effective service navigation.
Overview
5
5
years of professional experience
Work History
Peer Support Specialist
Boys and Girls Club
05.2020 - 09.2024
- Supported youth through active listening, emotional support, and peer guidance in safe, structured settings.
- Led group discussions that encouraged positive behavior, belonging, and healthy decision-making.
- Recorded participant concerns, support plans, and follow-up actions accurately in case notes.
- Worked with staff to arrange referrals, resources, and individualized support for youth needs.
- Used de-escalation techniques to resolve conflicts and maintain calm, respectful program environments.
Human Resource Assistant
Result CX
01.2020 - 12.2022
- Coordinated interview scheduling and candidate communications across hiring workflows.
- Supported onboarding by preparing paperwork, accounts, and new-hire materials.
- Assisted with benefits enrollment, eligibility updates, and employee inquiries.
- Tracked attendance, leave requests, and policy acknowledgments for timely follow-up.
- Processed routine HR documentation while ensuring confidentiality and compliance.
- Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
- Answered and redirected incoming phone calls for office.
Education
High School Diploma -
Rosa Fort High School
Tunica, MS05.2007
Skills
- Peer support ethics
- Substance abuse awareness
- Rapport building
- Self-care management
- Problem-solving skills
- Mental health advocacy
- Stress reduction techniques
- Relapse prevention
- Empathy development
- Planning skills
- Service navigation
- Issue resolution
- Behavioral health
- Communication
- Emotional support
- Conflict resolution
- Documentation and reporting
- Mental health support
Timeline
Peer Support Specialist
Boys and Girls Club
05.2020 - 09.2024
Human Resource Assistant
Result CX
01.2020 - 12.2022
High School Diploma -
Rosa Fort High School