Dominique Stanberry
Pensacola,FL
Overview
9
9
years of professional experience
Work History
Scheduling Center Representative
Aspen Dental
09.2023 - Current
- Take inbound calls from patients world wide , helping schedule appointments for all dental needs
- Also process dental insurance information & provide friendly fast customer service .
Retail/Distribution Clerk
United States Postal Services
11.2015 - Current
- Help with distribution of packages before store opens, help customers with purchasing any postal products, also help keep customers with tracking and picking up packages, lastly provide exceptional customer service.
Live Teller Specialist
Pen Air Federal Credit Union
05.2022 - 09.2022
- Assist customers with banking transactions such as check cashing , deposits withdrawals , loan and credit card payments
- Provide friendly fast customer service
Customer Service Representative
Florida power lights
09.2021 - 04.2022
- Take inbound calls from customers answering questions and assisting with their power bill , assisting with payment process provide friendly fast customer service.
Customer Service Representative
Capgemini
01.2021 - 09.2021
- Take inbound calls assisting customers with there life insurance policies making payments towards the policies , providing friendly fast customer service .
Relationship Banker
Regions Bank
10.2014 - 06.2015
- Take inbound calls from Regions customers or future customers help with any account issues also brought revenue to the company through sales giving customers the option of opening up a checking or savings account credit card applications, offer products that best fit the customers needs, and lastly provide exceptional customer service.
Education
Associate Of Business Administration - Human Resources Development
Pensacola State College
Pensacola, FL12.2025
Skills
- Cash Handling (10 years)
- Warehouse (10 years)
- Shipping (8 years)
- Excel
- Data Entry
- Word
- Banking (5 years)
- Retail Sales (10 years)
- Medical terminology
- Documentation review (5 years)
- Customer service
- Analysis skills
- Windows
- Typing
- Account management
- Sales
- Banking
- Pricing
- Data collection
- Customer Support
- Telephone Reception
- Sales Reporting
- Paperwork Processing
- Sales Expertise
- Customer Relations
Timeline
Scheduling Center Representative
Aspen Dental
09.2023 - Current
Live Teller Specialist
Pen Air Federal Credit Union
05.2022 - 09.2022
Customer Service Representative
Florida power lights
09.2021 - 04.2022
Customer Service Representative
Capgemini
01.2021 - 09.2021
Retail/Distribution Clerk
United States Postal Services
11.2015 - Current
Relationship Banker
Regions Bank
10.2014 - 06.2015
Associate Of Business Administration - Human Resources Development
Pensacola State College