Dominique Stewart
Dallas,TX
Summary
A motivated student willing to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time-management skills, and problem-solving skills. Im a detail-oriented team player with strong organizational skills, having the ability to take on more than one project at a time, working great with team members, and also capable of showing leadership skills.
Overview
6
6
years of professional experience
Work History
Warehouse Production Associate
Bluum
08.2021 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Checked packages and merchandise for damage and notified vendors.
- Consistently lifted materials weighing as much as 50 pounds.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Increased productivity with proactive communication between departments, facilitating smooth workflow across operations.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Unpacked and repacked items 7in different quantities and configurations for shipment.
Customer Service Representative
7-eleven
11.2022 - 04.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
Assistant Manager
Circle K
08.2018 - 02.2021
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Certification - Dental Assisting
CONORDE CAREER COLLEGE
Grand Prairie, TX11.2024
High School Diploma -
Cedar Hill High School
Cedar Hill, TX06.2018
Skills
- Active listening capacity
- Communication and Interpersonal Skills
- Analytical Thinking
- Teamwork and Collaboration
- Time Management Capabilities
- Customer service skills
- Problem-Solving
- Attention to Detail
- Multitasking Abilities
- Reliability
- Organizational Skills
Timeline
Customer Service Representative
7-eleven
11.2022 - 04.2023
Warehouse Production Associate
Bluum
08.2021 - Current
Assistant Manager
Circle K
08.2018 - 02.2021
Certification - Dental Assisting
CONORDE CAREER COLLEGE
High School Diploma -
Cedar Hill High School
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