Dominique Taylor
Dearborn Heights
Summary
Experienced bartender with a strong background in maintaining sanitation standards and ensuring compliance with alcohol service regulations. Developed effective communication skills through collaboration with team members and training new staff on drink preparation and upselling techniques. Demonstrated ability to manage cash handling processes accurately while providing excellent customer service and monitoring guest consumption levels to promote responsible drinking. Proven track record in planning events that enhance customer engagement and boost sales, alongside proficient mixology skills for crafting memorable cocktails.
Overview
11
11
years of professional experience
Work History
Bartender
Motor City Casino And Hotel
Detroit
10.2019 - Current
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Cleansed glasses with sanitizing solution after each use.
- Developed good working relationships with fellow employees through effective communication.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Processed payments accurately and efficiently with POS system.
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Followed safety protocols while handling sharp tools or dangerous chemicals.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
Bartender
Ford patio
Detroit
02.2016 - 09.2020
- Developed good working relationships with fellow employees through effective communication.
- Poured wine, beer, and cocktails for patrons.
- Trained new bartenders on drink preparation and upselling techniques.
- Planned and coordinated special events to boost customer numbers and profits.
- Collected and organized daily till totals and tips.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Upsold customers from shelf to premium brands to help boost sales.
- Greeted guests with friendliness and professionalism.
- Greeted frequent visitors by name and explained new promotions.
- Arranged bottles and glasses behind bar to make attractive displays.
- Neatly sliced and pitted fruit for garnishing drinks.
Bartender
24 Grille
Detroit
05.2016 - 06.2017
- Managed accurate bar tabs and processed cash and credit card transactions.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Worked in close collaboration with team members to ensure customers received high-quality service.
Bartender Supervisor
Rub Pub BBQ
Detroit
05.2014 - 09.2015
- Created monthly work schedules for bartending staff based on business volume and needs.
- Developed schedules for bartenders, servers and other staff members.
- Monitored daily sales transactions to ensure accuracy.
- Maintained accurate records of financial transactions using POS systems.
- Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
Education
High School Diploma -
Detroit International Academy For Young Woman
Detroit, MI06-2009
Some College (No Degree) - Fashion Design
International Academy For Design And Technology
Rochester Hills, MISkills
- Sanitation procedures
- POS system operation
- Drink preparation
- Alcohol service compliance
- Cash handling
- Customer service
- Team collaboration
- Upselling techniques
- Employee training
- Conflict resolution
- Time management
- Inventory management
- Patience and tolerance
- Customer service expertise
- Cocktail list development
- Extensive wine portfolio
- Proficient in mixology
- Garnishing drinks
- Strong multitasking
Timeline
Bartender
Motor City Casino And Hotel
10.2019 - Current
Bartender
24 Grille
05.2016 - 06.2017
Bartender
Ford patio
02.2016 - 09.2020
Bartender Supervisor
Rub Pub BBQ
05.2014 - 09.2015
High School Diploma -
Detroit International Academy For Young Woman
Some College (No Degree) - Fashion Design
International Academy For Design And Technology