Dominique Thompson

Work History

L3Harris Technologies, Inc.

08.2021 - 11.2023

Executed onboarding activities, facilitating a positive experience for new hires during their transition into company culture.
Oversaw intern recruitment program by coordinating interviews and providing orientation support.
Maintained and organized electronic files for applicants.
Communicated with applicants across various stages of hiring process.
Updated candidate profiles using SilkRoad ATS.
Responded to employee inquiries regarding benefits and other HR topics.
Coordinated employee relocation processes.
Converted employee status from temporary to permanent.
Managed applicant tracking system, ensuring accurate data entry and timely updates in recruitment pipeline.
Scheduled interviews and coordinated logistics between candidates and hiring teams, resulting in smoother interview processes.
Provided administrative support to business unit recruiting teams and back support to HR team.
Ensured candidates, hiring managers and recruiters' needs were met during interview process.
Created offer letters.
Initiated, reviewed, and adjudicated educational background checks and drug tests.
Created and distributed weekly New Hire Summary reports.
Administered new hire onboarding for multiple locations.
Presented New Hire Orientation.
Troubleshooted any issues that arose during onboarding process.
Streamlined recruitment processes for increased efficiency .

Becht Engineering

06.2017 - 03.2020

Created Proposals
Vetted candidates for projects
Processed I-9S
Document Control
Processed all new hire paperwork
Scheduled and participated in Interviews
Scheduled Drug and Alcohol Tests
Tracked Safety and Drug results in DISA database
Posted Open Career Opportunities to Company Website
Created and Billed Projects in Deltek
Matched qualified candidates with oil and gas projects
Onboarded All New Hires.
Kept projects on schedule by managing deadlines and adjusting workflows.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Tracked hours and expenses to keep project on task and within budgetary parameters.
Kept corporate and client information confidential, adhering to data safety measures.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Assisted with onboarding newly hired staff members and coached on task prioritization.
Arranged travel and accommodation for team members and project partners.

CenterPoint Energy

08.2008 - 06.2017

Coordinated day to day activities for college and experienced recruiting team
Created Interview Guides
Managed Transcripts
Scheduled Intern Events
Managed Multiple Calendars
Managed Drug and Physical Results
Managed Travel for Out of Town Candidates
Travel Reimbursement
Coordinated Luncheons
Ordered Supplies and Catering as Needed
Prepared company-wide Email Blasts for new positions
Prepared Offer Letters
Initiated Background Checks and Motor Vehicle Reports
Interfaced with Candidates and Hiring Managers
Entered time biweekly for CEIP and Out Texas Employees, also correct time errors entered in mobile data by field technicians for Systems Operations and Measurement
Made travel arrangements and process expense reports for various supervisors and field personnel via One Pay
Provided clerical support such as filing, faxing, photocopying and sorting/distributing mail/documents/reports
Notarized Forms as needed
Processed invoices for payment through SAP Inbox
Created IBuy shopping cart requests for New Vendor Contracts and Contract amendments.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Coordinated incoming job requisitions.
Coordinated candidate interviews with hiring managers, ensuring smooth and efficient interview process for all parties involved.
Operated and maintained applicant tracking and candidate management systems
Worked with recruiting teams and human resources representatives to accomplish hiring objectives

The Westar Company

05.2004 - 08.2008

Customer Service
Inside and Outside Sales
All Administrative Duties.
Enhanced customer satisfaction by addressing and resolving support inquiries in timely manner.
Managed high call volume, prioritizing cases and providing prompt assistance to customers.
Maintained detailed records of customer interactions, noting any trends or recurring issues for further analysis.
Handled escalated customer complaints professionally, working towards satisfactory resolutions for all parties involved.
Cultivated strong working relationships with clients by delivering personalized service tailored to their specific needs and preferences.
Answered phone calls promptly and professionally, directing callers to appropriate personnel.
Created, prepared, and delivered reports to various departments.
Monitored office supplies and re-ordered, working with senior staff to keep desired supplies in stock for seamless office functionality.
Organized and developed filing systems for important documents and personal information, maintaining accessibility for associated personnel.