Summary
Overview
Work History
Education
Skills
Timeline
Generic

Richard Ewan

Hampton,VA

Summary

Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings. Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving.

Overview

13
13
years of professional experience

Work History

Manager

Mp Island Cafe
05.2011 - Current
  • Increased team productivity by implementing streamlined processes and effective communication strategies.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
  • Launched new products and services with thorough market research, leading to increased revenue growth.

Education

High School Diploma -

Montego Bay High School
Montego Bay, ST James Jamaica
06.1992

Skills

  • Policy Implementation
  • Contract Management
  • Strategic Planning
  • Operations Management
  • Expense Tracking
  • Business Development
  • Workforce Management
  • Performance Management
  • Staff Development
  • Marketing

Timeline

Manager

Mp Island Cafe
05.2011 - Current

High School Diploma -

Montego Bay High School
Richard Ewan