Hi, I’m
Dominique Williams
Elyria,United States
Summary
Dedicated assistant with over 15 years of experience in legal and administrative fields, focused on enhancing court operations. Strong communication and problem-solving skills honed through detail-oriented roles. Passionate about promoting a fair justice system and community service. Committed to upholding organizational values with a collaborative spirit and a strong work ethic. Striving to make a positive impact in every task undertaken.
Overview
22
years of professional experience
Work History
Cleveland Municipal Court
Assistant
10.2023 - Current
Job overview
- Provide confidential administrative support to staff, deputy chiefs, and supervisors.
- Conduct research and compile reports on defendants for department supervisors.
- Respond to defendants' inquiries regarding probation officers and court proceedings.
- Prepare daily defendant reports for judges and ensure timely court docket submissions.
- Process probation assignments and update case files as needed.
- Maintain accurate filing systems in compliance with department policies.
Dr Antony George
Assistant
07.2021 - 06.2023
Job overview
- Maintained and updated patient records, ensuring accurate and confidential medical histories.
- Managed insurance verification, pre-authorizations, and Bureau of Workers' Compensation cases.
- Scheduled appointments for physicians and coordinated patient care across multiple locations.
- Provided administrative support to office staff and handled patient inquiries.
Project Solutions
Chemical Dependency Counselor Assistant
04.2012 - 03.2017
Job overview
- Conducted individual and group counseling sessions for court-mandated clients in an alternative-to-jail program.
- Prepared assessment reports and recommendations for court hearings.
- Assisted case managers in maintaining caseloads and case records.
- Collaborated with advocacy groups, law enforcement, and community outreach services to support client rehabilitation.
Discount Drug Mart Loss Prevention
Administrative Assistant
01.2004 - 06.2016
Job overview
- Created and maintained paper and electronic filing systems, resulting in improved organizational efficiency.
- Assisted with onboarding processes and completing background checks.
- Maintained a professional and friendly demeanor when interacting with customers and colleagues.
- Collected civil demands and non sufficient funds payment from cases that had been processed by store detectives.
- Handled all incoming calls and directed to appropriate supervisors.
- Assisted with monitoring cctv cameras at stores when necessary.
Discount Drug Mart
Loss Prevention Detective
04.2003 - 04.2004
Job overview
- Performed security walks around store to monitor employee and customer activities across multiple locations.
- Analyzed POS data to support employee compliance with procedures and investigate suspicious activity.
- Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.
- Collaborated with law enforcement agencies when necessary to initiate legal actions and press charges against offenders.
- Audited multiple stores on weekly basis to identify deficiencies and identified potential causes.
Education
Cleveland EMS
Certificate from First Aid, CPR & AED
03.2027
Cleveland Heights Police Academy
Cleveland Heights Police Academy
12.1994
The University of Akron
Criminal Justice
08.1992
Regina High School
Diploma
05.1991
Skills
- Microsoft Office
- Good Communication
- Effective Time Management
- Organizational Skills
Timeline
Assistant
Cleveland Municipal Court
10.2023 - Current
Assistant
Dr Antony George
07.2021 - 06.2023
Chemical Dependency Counselor Assistant
Project Solutions
04.2012 - 03.2017
Administrative Assistant
Discount Drug Mart Loss Prevention
01.2004 - 06.2016
Loss Prevention Detective
Discount Drug Mart
04.2003 - 04.2004
Cleveland EMS
Certificate from First Aid, CPR & AED
Cleveland Heights Police Academy
Cleveland Heights Police Academy
The University of Akron
Criminal Justice
Regina High School
Diploma
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