Dominique Williams
Memphis,TN
Summary
Healthcare professional ready to contribute to patient care excellence. Expertise in providing compassionate care and supporting medical staff in fast-paced environments. Reliable team player focused on adapting to evolving patient needs and delivering quality outcomes with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Right At Home Health Care
Memphis, TN
05.2024 - Current
- Monitored patient vital signs and reported changes to healthcare team.
- Assisted with daily living activities, ensuring patient comfort and safety.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with nursing staff to implement care plans effectively.
Assistant Manager
McDonald's
Memphis, TN
10.2021 - Current
- Overseeing store operations, customer service, and staff management.
- Integrating personnel duties with store operations to ensure customer satisfaction.
- Handling employee inquiries and customer complaints.
- Monitoring compliance with health and safety regulations.
- Coordinating and leading a team of employees.
- Managing inventory and upholding food safety and hygiene standards.
- Hiring, training, and scheduling staff.
- Handling financial aspects such as budgets and sales goals.
- Instructing employees and training assistant managers.
- Consulting with store owners and other shift managers.
Pharmacy Technician
McKesson
Memphis, TN
12.2024 - 03.2025
- Organizes medications for pharmacist to dispense by reading medication orders and prescriptions.
- Preparing labels
- Calculating quantities
- Assembling intravenous solutions and other pharmaceutical therapies.
- Maintains records by recording and filing physicians’ orders and prescriptions.
Pharmacy Clerk/Technician
Walgreens Fulfillment
Memphis, TN
03.2020 - 12.2023
- Receiving prescriptions, both over the phone and in-person
- Entering prescriptions into computer database
- Dispensing medications
- Assisting clients at the cash register
- Working with insurance companies
- Contacting referring physicians’ offices with questions over prescription
- Maintaining inventory
Hotel Coordinator
Hotel Help
Memphis, TN
03.2013 - 12.2020
- Coordinated guest reservations and room assignments to optimize occupancy rates.
- Managed daily operations, ensuring seamless communication among departments.
- Developed and implemented procedures to enhance customer satisfaction and service delivery.
- Trained new staff on hotel policies, systems, and customer service protocols.
Operations Manager
Dollar Tree
Memphis, TN
12.2016 - 08.2019
- Ensuring company policies are followed.
- Optimizing profits by controlling costs.
- Hiring, training and developing new employees.
- Resolving customer issues to their overall satisfaction.
- Maintaining an overall management style that follows company best practices.
Education
H.S.D -
Southwest Preparatory School
Memphis, TN12.2010
Skills
- Food safety
- Cleaning Experience
- Supervising Experience
- Team management
- Customer Service
- Cash register
- Food service management
- Cleaning
- Typing
- Basic
- Leadership
- Cooking
- Laundry
- Shift management
- Housekeeping
- Time Management
- Training
- Cash Handling
- Food service
- Hospitality
- Restaurant experience
- Housekeeping management
- Inventory
- Hotel experience
- Inventory Control
- Excel
- Training & development
- Microsoft Word
- Operations
- Shipping & Receiving
- Management
- Interviewing
- Customer service
- Cash handling
- Sales
- Kitchen experience
- Clerical experience
- Restaurant management
Accomplishments
- Achieve results through effectively helping with tasks .
- Supervised team of 50 staff members.
- Resolved product issue through consumer testing.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- Registered Pharmacy Technician
- Pharmacy Technician License March 2025 to March 2027
- ServSafe
Languages
English
Full Professional
Timeline
Pharmacy Technician
McKesson
12.2024 - 03.2025
Patient Care Technician
Right At Home Health Care
05.2024 - Current
Assistant Manager
McDonald's
10.2021 - Current
Pharmacy Clerk/Technician
Walgreens Fulfillment
03.2020 - 12.2023
Operations Manager
Dollar Tree
12.2016 - 08.2019
Hotel Coordinator
Hotel Help
03.2013 - 12.2020
H.S.D -
Southwest Preparatory School