Joselyn Gadd
Hixson,TN
Summary
Experienced with patient care and daily living assistance. Utilizes compassionate communication to support patients emotionally and physically. Strong understanding of medical equipment operation and patient monitoring techniques.
Overview
6
6
years of professional experience
Work History
Patient Care Technician
Erlanger Baroness Hospital
Chattanooga, TN
02.2025 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely intervention for patient needs.
- Assisted with daily living activities, enhancing patient comfort and promoting independence in care.
- Maintained accurate patient records using electronic health record (EHR) systems, supporting seamless communication among healthcare teams.
- Trained new staff on operational procedures and safety protocols, fostering a collaborative work environment.
Hostess/Server
Darden Restaurants
Cleveland, TN
08.2024 - 02.2025
- Customer Service
- POS System
- Problem-Solving
- Sales Promotions
- Training
Team Member
Shake Shack
Cleveland, TN
09.2023 - 02.2025
- Cash Handling
- Greeting new + rotating guests and taking their orders
- Serving food and beverages to guests
- Memorized over 20 menu items to give personalized recommendations
- Food Handling
- Team Building
- Food prep
Hostess
Applebee's
Cleveland, TN
10.2022 - 06.2023
- During my time as a hostess, I greeted guests, and sat them according to sections given
- Additionally, I maintained cleanliness and worked with staff to make sure guests were satisfied with their service
Activity Aide
Hickory Valley Retirement
Chattanooga, TN
03.2020 - 03.2021
- Dedicated communication to residents
- Assisting in outings and ensuring patient safety
- One-on-one room visitations
- Planning and organizing activities for resident entertainment
Education
High school diploma -
Homelife Academy
Skills
- Food Preparation
- Multi-line phone systems
- Food Safety
- Host/Hostess
- Cash Handling
- Cooking
- Phone etiquette
- POS
- Food Handling
- Kitchen Experience
- Food Service
- Ensuring patient safety and satisfaction
- Conflict Resolution
- Client relationships
- Activities supervision
- Event supervision
- Patience and tolerance
- Daily attendance oversight
- Physical assistance
- Negotiation
- Social perceptiveness
- Family relationship development
- Customer service
- Event planning
- Senior living experience
- Recordkeeping skills
- Arts and crafts planning
- Inventory ordering
- Calendar management
- Employee mentoring
- Exceptional communication
- Restaurant operations
- Menu memorization
- Effective time management
- Sanitation standards
- Special dietary requirements
- Safe food handling
- POS system proficiency
- Price memorization
- Cash handling
- Allergy awareness
- Food running skills
- Patron satisfaction
- Vital signs monitoring
- CPR certification
- Patient observation
- Blood glucose testing
- Infection control standards
- Catheter care
- Phlebotomy techniques
- Patient positioning
- Professional bedside manner
- Patient services
- Emergency response
- Sterilization techniques
- Compassionate care
- Health monitoring
- Calm under stress
- Attention to detail
References
- Dian Mclean, Manager
Email - Dian.Mclean@erlanger.org
Phone - (646) 400-2195
- Tiffany Cross, Clinical Staff Leader
Email - tiffanycross2@gmail.com
Phone - (423)280-5474
- Jordan Hawkins, LPN
Email - jordan.hawkins1991@gmail.com
Phone - (423) 443-1041
Timeline
Patient Care Technician
Erlanger Baroness Hospital
02.2025 - Current
Hostess/Server
Darden Restaurants
08.2024 - 02.2025
Team Member
Shake Shack
09.2023 - 02.2025
Hostess
Applebee's
10.2022 - 06.2023
Activity Aide
Hickory Valley Retirement
03.2020 - 03.2021
High school diploma -
Homelife Academy