Summary
Overview
Work History
Education
Skills
Timeline
BusinessAnalyst
Natalia Kita

Natalia Kita

Troutman,US

Summary

My greatest achievements so far have been through my jobs. I have gained a true definition of patient/ customer care. I am able to speak to anyone and adapt to what they need or want. I am able to communicate in a way they feel safe to speak to me. I have learned with my jobs that I have the ability to adapt to any challenges handed to me in order to get my task done.

Overview

9
9
years of professional experience

Work History

Patient Care Technician

DaVita
05.2023 - Current
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Contributed to a positive patient experience by keeping rooms clean, organized, and well-stocked with supplies.

Appliance Specialist

Lowe's Home Improvement
06.2021 - Current
  • Maintained a clean, organized showroom floor to create an inviting atmosphere for customers.
  • Coordinated installation services for customers, ensuring seamless delivery and setup of appliances.
  • Managed warranty claims process, liaising between customers and manufacturers to ensure swift resolution of issues or concerns related to product performance or quality during coverage period.
  • Offered support during peak times at other store departments as needed while maintaining expertise in the appliance specialist role.
  • Enhanced customer satisfaction by providing expert advice on appliance selection and usage.

Head Cashier

Lowe's Home Improvement
04.2018 - Current
  • Manager of the front end as well as customer service
  • I worked with scheduling, taking phone calls and managing overall the cashiers up front.

Head Cashier

Target Team Member
04.2016 - 03.2018
  • Head Cashier of the front, and curbside and also customer service
  • Worked with scheduling and making sure everyone attended their shifts as well as their breaks
  • Left the job because I had a better offer at Lowe's.

Server

Port City Club
08.2015 - 12.2015
  • Server, had to leave due to school.

Assistant Server

Kindred Italian bistro
04.2015 - 12.2015
  • Server
  • Worked many hours, unfortunately had to leave due to school.

Education

High school diploma -

William A Hough highschool
Huntersville, NC
06.2016

Skills

  • Guest Services
  • Skillful
  • Host/Hostess
  • Serving Experience
  • Restaurant Experience
  • Upselling
  • Food Safety
  • Assistant Manager Experience
  • Cash Handling
  • Merchandising
  • Food Preparation
  • Busser Management
  • POS
  • Cleaning Experience
  • Beginner
  • Retail Sales
  • Customer Engagement
  • Team Leadership
  • Time Management
  • Patient Care
  • Machine handling
  • BLS( cpr)

Timeline

Patient Care Technician

DaVita
05.2023 - Current

Appliance Specialist

Lowe's Home Improvement
06.2021 - Current

Head Cashier

Lowe's Home Improvement
04.2018 - Current

Head Cashier

Target Team Member
04.2016 - 03.2018

Server

Port City Club
08.2015 - 12.2015

Assistant Server

Kindred Italian bistro
04.2015 - 12.2015

High school diploma -

William A Hough highschool

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Natalia Kita