Dominique Williams
Columbus,OH
Summary
Dynamic Operations Supervisor with a proven track record at DSV Solutions, enhancing productivity through effective team training and performance monitoring. Skilled in inventory coordination and safety oversight, I successfully implemented process improvements that reduced operational delays, fostering a collaborative work environment and driving employee development.
Professional with strong background in operations management. Skilled in optimizing workflows, improving efficiency, and leading high-performing teams. Known for effective problem-solving and adaptability in dynamic environments. Strong focus on team collaboration and achieving measurable results. Proficient in inventory management, process improvement, and staff training.
Experienced with operational oversight, including process improvement and team leadership. Utilizes strategic planning to streamline operations and boost productivity. Track record of fostering team collaboration and maintaining high standards of performance.
Diligent [Desired Position] with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Operations Supervisor
DSV Solutions
New Albany, OH
10.2025 - Current
- Supervised daily operations to ensure efficiency and adherence to safety protocols.
- Coordinated team activities to optimize workflow and meet productivity targets.
- Trained new staff on operational procedures and equipment usage.
- Monitored inventory levels to maintain adequate stock and prevent shortages.
- Implemented process improvements that enhanced operational performance and reduced delays.
- Conducted regular inspections to ensure compliance with health and safety regulations.
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
Team Lead
DSV Solutions
New Albany, OH
09.2024 - Current
- Led team in daily operational activities to ensure efficient workflow and adherence to safety protocols.
- Coordinated training sessions for new employees, enhancing onboarding experience and knowledge retention.
- Implemented process improvements that increased productivity and reduced operational delays across shifts.
- Monitored inventory levels, ensuring timely replenishment and accuracy in stock management systems.
- Developed performance metrics to assess team efficiency, identifying areas for improvement and growth.
- Conducted regular team meetings to align goals, share updates, and promote a collaborative work environment.
- Trained new team members by relaying information on company procedures and safety requirements.
Team Leader
Walgreens
Canal Winchester, OH
01.2024 - 09.2024
- Led team in daily operations, ensuring compliance with company policies and procedures.
- Trained new employees on customer service standards and operational protocols.
- Streamlined inventory management processes to enhance stock accuracy and availability.
- Implemented scheduling strategies to optimize workforce efficiency during peak hours.
- Facilitated team meetings to discuss goals, challenges, and best practices for continuous improvement.
- Resolved customer inquiries and issues promptly to maintain high satisfaction levels.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Monitored performance metrics, providing feedback to improve individual and team productivity.
- Collaborated with management to develop training programs that foster employee growth and engagement.
Inventory Specialist
Walgreens Boots Alliance
Canal Winchester, OH
09.2023 - 01.2024
- Managed inventory levels to ensure optimal stock availability and minimize wastage.
- Conducted regular audits to verify accuracy of inventory records and resolve discrepancies.
- Collaborated with cross-functional teams to streamline supply chain processes and improve efficiency.
- Utilized inventory management software to track shipments and monitor product movements.
- Trained new staff on inventory procedures, enhancing team performance and compliance with standards.
- Implemented best practices for storage organization, facilitating easier access and reducing retrieval time.
Operations Supervisor
Pitney Bowes
Canal Winchester, OH
03.2023 - 04.2024
- Supervised daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored team members on operational procedures and best practices.
- Implemented process improvements that enhanced productivity and reduced errors.
- Coordinated inventory management, ensuring optimal stock levels and accuracy in records.
- Monitored performance metrics, identifying areas for improvement and implementing corrective actions.
- Facilitated communication between departments to streamline operations and resolve issues promptly.
- Developed training materials to enhance staff knowledge of operational standards and compliance requirements.
- Conducted regular audits of processes, ensuring compliance with company policies and regulatory standards.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
Sr Team Lead
Pitney Bowes
Canal Winchester, OH
05.2021 - 03.2023
- Led cross-functional teams to streamline operational workflows and enhance efficiency.
- Mentored junior staff, fostering professional growth and improving team performance.
- Implemented process improvements that resulted in increased productivity and reduced cycle times.
- Analyzed project requirements and allocated resources effectively to meet deadlines.
- Developed training programs focused on best practices and compliance standards for staff.
- Collaborated with stakeholders to define project goals and align strategies with business objectives.
- Oversaw quality control processes ensuring adherence to industry standards and regulations.
- Set up and calibrated machinery to meet specific production requirements.
- Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.
Coordinator
Zulily Warehouse
Groveport, OH
06.2020 - 02.2021
- Coordinated daily operations to optimize workflow efficiency and inventory management.
- Implemented process improvements that enhanced order fulfillment accuracy and reduced lead times.
- Trained new staff on safety protocols and operational procedures to ensure compliance and efficiency.
- Monitored stock levels and coordinated restocking efforts to maintain optimal inventory availability.
- Facilitated communication between departments to improve collaboration and support organizational goals.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Gathered and organized materials to support operations.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Team Lead Art.com
Art.com Inc.
Groveport, OH
06.2015 - 05.2019
- Oversaw daily operations, ensuring efficiency and adherence to safety protocols.
- Mentored team members, fostering skill development and enhancing performance.
- Implemented process improvements, reducing operational delays and increasing productivity.
- Coordinated workflow among departments, optimizing resource allocation and minimizing bottlenecks.
- Conducted regular audits to ensure compliance with company standards and regulations.
- Developed training programs for new employees, enhancing onboarding experience and retention rates.
- Analyzed performance metrics, identifying trends to drive strategic decision-making initiatives.
- Led cross-functional meetings to align team goals with organizational objectives and enhance collaboration.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Group Leader
Art.com Inc.
Groveport, OH
05.2015 - 05.2015
- Led team in executing operational strategies to enhance productivity and efficiency.
- Developed training programs for new staff, fostering skill development and performance improvement.
- Implemented process improvements that streamlined workflows and reduced turnaround times.
- Coordinated cross-functional teams to ensure alignment with organizational goals and objectives.
- Analyzed performance metrics to identify areas for enhancement and drive strategic initiatives.
- Mentored junior leaders, providing guidance on best practices and leadership techniques.
- Facilitated regular team meetings to discuss progress, challenges, and solutions for continuous improvement.
- Oversaw project management efforts, ensuring timely delivery of key milestones within budget constraints.
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
Department Level 2 Associate
Art.com Inc.
Groveport, OH
06.2007 - 04.2015
- Managed daily operations to ensure seamless service delivery and compliance with company standards.
- Developed training materials to enhance team performance and improve onboarding processes.
- Streamlined communication between departments, fostering collaboration and efficiency in project execution.
- Analyzed workflow processes, identifying areas for improvement and implementing best practices.
- Mentored junior associates, providing guidance and support to enhance skill development and productivity.
- Facilitated regular team meetings to discuss objectives, progress updates, and resource allocation strategies.
- Led initiatives to optimize resource management, resulting in improved operational efficiency across teams.
- Coordinated cross-functional projects, ensuring alignment with organizational goals and timelines.
Education
High School Diploma -
Brookhaven High School
Columbus, OH06-2007
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Safety oversight
- Employee development
- Customer relations
- Warehouse operations
- Logistics oversight
- Customer relationship development
- Inventory coordination
- Production
- Quality assurance
- Cycle counting
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
Certified Operations and Logistics Leader.
Languages
English
Full Professional
Timeline
Operations Supervisor
DSV Solutions
10.2025 - Current
Team Lead
DSV Solutions
09.2024 - Current
Team Leader
Walgreens
01.2024 - 09.2024
Inventory Specialist
Walgreens Boots Alliance
09.2023 - 01.2024
Operations Supervisor
Pitney Bowes
03.2023 - 04.2024
Sr Team Lead
Pitney Bowes
05.2021 - 03.2023
Coordinator
Zulily Warehouse
06.2020 - 02.2021
Team Lead Art.com
Art.com Inc.
06.2015 - 05.2019
Group Leader
Art.com Inc.
05.2015 - 05.2015
Department Level 2 Associate
Art.com Inc.
06.2007 - 04.2015
High School Diploma -
Brookhaven High School