Summary
Overview
Work History
Education
Skills
Languages
Additional Information
Timeline
Generic

Dominique Wilson

Glendale,AZ

Summary

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in the city of Glendale role.

Overview

11
11
years of professional experience

Work History

Cashier

City of Glendale (AZ)
10.2021 - Current
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Assisted in training new cashiers on proper procedures for handling transactions, resolving customer issues and performing opening/closing duties
  • Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
  • Proficiency in excel spread sheets, setting up pivot tables, and sorting report data or adding to corresponding reports and spreadsheets.
  • Adept at managing weighstation functions, looking up accounts, setting up trucks, starting, closing new and current accounts.
  • Ensured efficient management of accounts processes, recording financial transactions.
  • Maintained organized filing system for financial documents, ensuring easy retrieval for audits or inquiries
  • Collaborated with internal departments to resolve billing issues or disputes in a timely manner
  • Seasoned with 4 years of knowledge of weightstation and compuweight
  • Knowledgeable of dealing with Waste Management, MBI, Water billing and reports.
  • Efficient in running batch reports for multiple accounts.
  • Knowledgeable of AZDA weighmaster licensing, scale licensing and procedures.

Mailroom

Gannett
11.2014 - 10.2021
  • Feeding a machine with advertisements, moving pallets of advertisements and operating a stacker to receive papers from the press
  • Experienced in operating electric pallet jacks efficiently.
  • Experienced in managing downstream press operations.

Cashier

Dollar Tree
10.2014 - 06.2015
  • Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
  • Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
  • Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
  • Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
  • Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs

Education

High school or equivalent - General

Greenway High School
Phoenix, AZ
01.2014

Skills

  • Assisted in the development of accounting policies and procedures to ensure adherence to regulatory requirements
  • Provided extensive knowledge of customer service protocols
  • Completed efficient data input tasks on a keyboard with impeccable speed and accuracy
  • Delivered exceptional customer service while maintaining composure in challenging scenarios
  • Performed tasks following oral and written directives effectively
  • Maintain efficiency and productivity under fast-paced conditions
  • Data reporting proficiency
  • Skillful in updating, maintaining and setting up accounts info as well as deposits or bonds
  • Knowledgeable of North star for customer accounts

Languages

Asl
Native or Bilingual

Additional Information

I am fluent in American Sign Language.

Timeline

Cashier

City of Glendale (AZ)
10.2021 - Current

Mailroom

Gannett
11.2014 - 10.2021

Cashier

Dollar Tree
10.2014 - 06.2015

High school or equivalent - General

Greenway High School

Similar Profiles

CREATE PROFILE