Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
Timeline
Generic

Dominique Wright

Canton,Mi

Summary

Seeking to utilize lived and professional experience in a role that affords an opportunity to uplift and support people in need, as they strive to live healthier, recovered lives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Account Manager

SafeHaven Securities
Remote
05.2025 - 03.2026

I worked with Realtors across the Country to help with setting up their new home buyers with a customized ADT security system. I was held and exceeded 100 calls a day 2 hours of talk time. I was able to win multiple weekly and monthly lead generation competitions. I also was promoted to Sales Rep within six months of employment.

Freedom Guide

New Freedom
Phoenix, AZ
07.2024 - Current
  • Mentor New Members; Supports Staff; Support and be a resource for resident; Facilitated Group sessions at the request of group facilitator; Handled, sorted and distributed clothing donations for new and current members; Graduated Program

House Lead

Purpose Healing
Scottsdale, AZ
05.2024 - 06.2024
  • Responsible for assisting House Manager; Support fellow members; Support residents in there transition into recovery; Maintain a positive and well functioning household; Graduated Program

Customer Service Representative

Walmart
Phoenix, AZ
12.2023 - 03.2024
  • Worked only in customer service; Handled returns and purchases; Descalated customer issues

Cabin Cleaner

G2 Secure Staffing
Phoenix, AZ
02.2023 - 08.2023
  • Performed Intensive Cabin Security Checks for National and International Arriving And departing Flights (Per TSA Guidelines); Cleaned cabins and other areas to meet company standards for cleanliness;

Loan Underwriter

Carvana
Phoenix, AZ
06.2021 - 10.2021

Technical Support Representative

Ring
Phoenix, AZ
11.2018 - 12.2020

Senior Sales Executive

DataSphere
Phoenix, AZ
06.2014 - 04.2017

Education

Peer & Recovery Support Specialist Certification -

Just 1 Life Services
Mesa, AZ
09-2024

Skills

  • Retention Specialist
  • Customer Service specialist
  • Mentorship/Role Modeling Group Facilitation
  • Clinical Documentation Member Service/Orientation
  • Strength Based Approach Teachable/Open-Minded
  • Cultural Competency
  • Outreach Coordination Active Listening

Certification

  • Peer & Recovery Support Specialist
  • CPR/First Aid/AED
  • Motivational Interviewing
  • Solution Focused Brief Interventions
  • Trauma-Informed Care

LANGUAGES

English

Timeline

Account Manager

SafeHaven Securities
05.2025 - 03.2026

Freedom Guide

New Freedom
07.2024 - Current

House Lead

Purpose Healing
05.2024 - 06.2024

Customer Service Representative

Walmart
12.2023 - 03.2024

Cabin Cleaner

G2 Secure Staffing
02.2023 - 08.2023

Loan Underwriter

Carvana
06.2021 - 10.2021

Technical Support Representative

Ring
11.2018 - 12.2020

Senior Sales Executive

DataSphere
06.2014 - 04.2017

Peer & Recovery Support Specialist Certification -

Just 1 Life Services
Dominique Wright